Can google ban my domain on google ads without saying?

tipoli

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Hi,

In May 2023 I had a problem on my WordPress website with malware injection. This was solved right way. But my ad campaigns won't back to be approved.

So I did a test on a couple of things involving hosting. Even migrated my site from a shared host to a dedicated one. But the campaigns won't back.

It is being reproved by:

  • Compromised sites
  • Misleading representation ( with doesn't make sense since the same content is approved on my other domain that I've used for test the application...)


Still my final test it was mirroring my website in my old shared host with a different domain and the website was approved on Google Ads. Still my old domain won't work and basically have same settings.


So I tried to search if my domain was blacklisted on Google Search Console but isn't blacklisted, even 3rd party tools say it's all fine. I don't know what to do. Does, can google shadow-ban my domain? Because creating new campaigns did not work. Still, my site is available on Google search, and it's working as should be. Except that I can't run any ads using my domain.
 

Mujkanovic

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It's possible that even though you resolved the malware issue on your WordPress website, the historical association with compromised sites may still be affecting the approval of your ad campaigns. Google takes website security and user safety seriously, and past incidents can impact the trustworthiness of a domain. Additionally, the disapproval based on "misleading representation" could be a result of residual doubts caused by the previous malware injection.

The fact that your mirrored website on the old shared host with a different domain was approved suggests that the issue might be specific to your original domain's reputation. Google could be applying a form of "shadow-ban" on your domain, which restricts your ability to run ads while keeping your site visible in search results. This can be a challenging situation, as your domain is not officially blacklisted, but it faces limitations in ad campaigns.

To address this, you should reach out to Google Ads support, explaining the steps you've taken to resolve the malware issue and the tests you conducted with different hosting environments. Request a thorough review of your domain's status and ad disapprovals. It's essential to demonstrate that your website is now secure, adheres to Google's policies, and that any past issues have been effectively resolved. Be patient during this process, as it might take some time for Google to reevaluate and clear your domain's reputation.
 

worldbus

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Hi,

In May 2023 I had a problem on my WordPress website with malware injection. This was solved right way. But my ad campaigns won't back to be approved.

So I did a test on a couple of things involving hosting. Even migrated my site from a shared host to a dedicated one. But the campaigns won't back.

It is being reproved by:

  • Compromised sites
  • Misleading representation ( with doesn't make sense since the same content is approved on my other domain that I've used for test the application...)


Still my final test it was mirroring my website in my old shared host with a different domain and the website was approved on Google Ads. Still my old domain won't work and basically have same settings.


So I tried to search if my domain was blacklisted on Google Search Console but isn't blacklisted, even 3rd party tools say it's all fine. I don't know what to do. Does, can google shadow-ban my domain? Because creating new campaigns did not work. Still, my site is available on Google search, and it's working as should be. Except that I can't run any ads using my domain.
Google, as a leading company in the field of using AI in technology, regularly updates its policies and restrictions rules, and usually does not publish its regulatory policies and methods, especially in the matter of advertising or making money from advertising! Based on personal experience, I believe that blocking or monitoring domain address sensitivity is one way to control them.
 

Petershene

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Well, Misleading representation can be for numerous reasons one is the change in server ip, DNS, which is now showing the same ads and the same URL as your previous ads. We do a lot of ad accounts and what I know for sure is even though Goole may state some of these penalties are manual, MOST of the are automatic and if you search the official forums you will find a lot of people complaining about being falsely flagged.

This becomes even more pronounced in their Google ads where the rules are stricter, and there are a lot of false positives.

Sadly what we have seen in most cases is that it does not get resolved, the AdWords support on their forum has mostly "product experts" that just repeat Google's documents for points.

You also will not really be able to speak to a real person on Google unless you are a big spender. We have seen different contact and no contact options for different accounts according to spend.

I wouldn't play around with creating new servers, and new ads, and that is too much, as this may flag something. However, if you are at a point where you cannot run ads, then do it change IP, change your credit card, and if your landing page is not the home page, change the URL and the Gmail account.

Once an account is flagged for an egregious violation you have very little chance of getting it working again.
 

bijutoha

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Google may have shadow-banned your domain. A shadow ban is a type of penalty that Google can give to a website that violates its policies. It differs from a regular ban in that Google indexes the website and can still be found in search results, but it is not shown as often or as high up in the results. This can make getting traffic to your website from Google searches very difficult.

There are a few reasons why Google might shadow-ban your domain. One possibility is that your website was infected with malware in May 2023. Even though you have since removed the malware, Google may still be suspicious of your website. Another possibility is that your website violates Google's misleading representation policies. This could happen if your website makes false or misleading claims about its products or services.
 
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