Access denied for user

gamestar

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Feb 1, 2021
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Hi,
I have a small forum, from past few days I am getting this message when I open my forum
'An unexpected database error occurred. Please try again later.
<!-- Access denied for user 'username'@'localhost' to database 'username' -->"

I am able to solve the problem by adding the user to data base and giving the privileges in the MySQL database.
But after a day , the user permissions is getting revoked, so I have to add the user to database(and give permission) again and again.

I see some error in my suexec error log,
"cmd: suspendedpage.cgi"

and i have noticed most of the time that my cpu usage is quite high like 99% , and my forum is very small with very few active members, but had 250000 hits last month, i even upgraded my hosting plan (GoDaddy) but still the cpu usage is high.

Do you guys know what's happening?
Thank you.
 
Last edited:

sam@12

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Jun 8, 2021
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Hello,

Will suggest you to upgrade your hosting plan.
 

Spyderhost

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Nov 16, 2021
Messages
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Sounds like your hosting is misconfigured as well as you have your forum on an underpowered hosting plan. Your low number of active members is not the issue, but your hits are. If your hosting provider and your plan may need to be upgraded.
 
Last edited:

S4 Hosting

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What forum software are you using?
 

The Boss

K Tysinger
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Sep 25, 2019
Messages
24
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When your server runs out of resources, weird things will happen like that. There is nothing you can do except leave GoDaddy. I just moved a guy from GoDaddy; his website was so slow I considered it disabled...Literally. Not even one page would load.

Mind you, this was on a deluxe cpanel hosting package. Now just think if he had got the standard package!
 
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