Google Cloud Database vs Web Developer Questions

CHAFFER2

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Many apologies for these primitive questions.

Our company hired a web developer, presumably based in the United States. We have since discovered they are actually off-shore, working through a US address. Nonetheless, they have developed our site, billed us for the cost of a Google Cloud Database, and our site content now supposedly resides in the "Google Cloud".

We are told that this database will need to be renewed every two years. They insist that renewals must be handled through them, rather than our dealing directly with Google. Is this typical? How can we know what "markup" the web developer is applying to each renewal ?

They are also waiting to actually register our domain name, giving us optional term lengths and costs, but refuse to tell us which domain registrar they intend to use. Is this normal ? We would like to know.

We are able to access our website template through the WordPress dashboard, with our own employees capable of doing so. Therefore here comes the (dumbest) question: If we are storing our content on Google Cloud and able to access and maintain it ourselves, what roll is the web developer even playing ?

Thanks.
 

apple_ways

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Using Google Compute Engine I presume

Web developer probably sounds like a reseller as well, basically there are tons of affiliate programs out there from domains and hosting websites that'll keep paying you a certain amount, if users that come through you and stay with them

Now the approach could have been done in a more simplified manner, the way you make it sound like, it seems you are being bullied sort of. I develop websites as well and host those websites for my clients. But everything is transparent to them and the billing goes to them directly, I just get a percentage for how long they stay on. I do also do minor changes and updates on the website for them without charging so win-win

But all in all, the way you are being kept in the dark, I would suggest the local website code from the developer (if you have paid for the service already), next buy a domain and hosting as well.

I am also willing to help out in any way I can
 
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