Google Cloud Database vs Web Developer Questions

CHAFFER2

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Many apologies for these primitive questions.

Our company hired a web developer, presumably based in the United States. We have since discovered they are actually off-shore, working through a US address. Nonetheless, they have developed our site, billed us for the cost of a Google Cloud Database, and our site content now supposedly resides in the "Google Cloud".

We are told that this database will need to be renewed every two years. They insist that renewals must be handled through them, rather than our dealing directly with Google. Is this typical? How can we know what "markup" the web developer is applying to each renewal ?

They are also waiting to actually register our domain name, giving us optional term lengths and costs, but refuse to tell us which domain registrar they intend to use. Is this normal ? We would like to know.

We are able to access our website template through the WordPress dashboard, with our own employees capable of doing so. Therefore here comes the (dumbest) question: If we are storing our content on Google Cloud and able to access and maintain it ourselves, what roll is the web developer even playing ?

Thanks.
 
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