What LiveChat and Ticket Software are you using?

Chris Worner

Well-known member
Registered
Joined
Apr 15, 2016
Messages
612
Points
28
I need the best for cheapest live chat and ticket software for my eCommerce site, I cannot choose one or the other but what is best quality overall but cheapest. I have no incentive to use full suite like whmcs or blesta. Any suggestions?
 

UnderHost

Member
Registered
Joined
Sep 5, 2016
Messages
42
Points
8
Go with tawk.to it's free and work like a charm.
 

gagah

Well-known member
Registered
Joined
Jan 21, 2017
Messages
86
Points
0
We use Drift because their UI seems less disruptive to the user's experience browsing the site than others. Since our live chat is mostly for pre-sales questions anyway,we don't need a very sophisticated solution like zendesk (yet). :)
 

liveinhost

Member
Hosting Provider
Registered
Joined
Jan 18, 2017
Messages
48
Points
8
Use tawk.to for livechat and WHMCS for ticketing system.
 

austenite

Well-known member
Registered
Joined
Feb 15, 2017
Messages
100
Points
18
I'd also recommend tawk.to for live chat although we dropped live chat support a while back. Normally the ticketing system included with your billing system is enough, we use Blesta. If you wanted something more advanced solely for tickets you could always check out something like osticket. It's free and open source.
 

belinda

Member
Registered
Joined
Dec 7, 2015
Messages
47
Points
0
We are using kayako for our live chat and ticket system. It has been good so far.
 

intqc[dot]in

New member
Registered
Joined
Nov 13, 2016
Messages
10
Points
0
You can use Tawk.to for both purpose live chat and ticket system.
 

norled

Member
Registered
Joined
Feb 22, 2017
Messages
50
Points
8
tawk.to and whmcs ticket system for me too
 

StartVM

Well-known member
Registered
Joined
Aug 5, 2016
Messages
241
Points
18
I think the absolute best solution is to try the solutions people have mentioned above and come to your own conclusion. Their is no best software. Their may be a "best value", but the best software will be up to your own opinion and needs.
 
Recommended Threads
Replies
24
Views
6,477
Replies
3
Views
3,663
Replies
9
Views
5,148
Replies
19
Views
8,805

Latest Hosting OffersNew Reviews

Sponsors

Tag Cloud

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top