Phone support availability among Hosting service Providers?

Chris Worner

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Apr 15, 2016
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Hello everyone,

I'm currently exploring hosting service options for my website, and one of my key considerations is customer support. While many hosting providers offer various support channels, I'm particularly interested in phone support.

Could anyone please share their experiences or knowledge regarding hosting services that provide phone support?
 

AlbaHost

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Actually it is great to have phone support but only if you plan vendor customers, international customer will avoid phone calling due to carrier costs and language barrier which depends from country to country.
Best support is livechat in your website.
 

worldbus

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In our company, we have provided almost all ways of communication with 24-hour support. From e-mail and ticket to livechat and telephone and even in person! Based on my experience, web hosting customers usually use the traditional phone method only for questions before purchase or when there are critical problems or downtimes related with stress.
 

Ticaga

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I've used many webhosting companies in the past and I've never used phone support, but if they provide it and you'd rather try it, I'd recommend you phone them before you purchase hosting with them.
 
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