Why am I getting something with the error "You have exceeded the Max Defers in your email system?"

LPTechs

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Before we can answer this question, we want to ask you another, are you a company that sends out massive amount of emails or do you just use your email for personal use?

The reason we ask this question is because it helps us determine if the emails have been hacked or not.

Max defers is an error that shows in the system when you reach a high percentage of failed messages sent in the system.

For example, if you send out 10 emails at once and 9 of the fail, the system will place the Max defers error on the account to prevent anything that may be trying to get into the account.

If you dont send out massive amount of emails at once, then your email accounts are most likely hacked.

Here is what you can do to stop this.

1. Contact you hosting provider for your email and explain to them the situation. They can get a process started to pinpoint the cause of the issue.

2. Change all your email passwords on the account. The hacker most likely got your email passwords, which allowed them to send out the emails in the first place.

3. After changing the passwords, give all email accounts about 1 hour before trying to send out again. The system has an 1 hour hold on sending emails, and will be reset if you try to send emails again.
 
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