How can I reach GoDaddy live chat support?

laurence

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I am having a small issue on my GoDaddy account and I need to reach GoDaddy live chat support to fix the problem urgent but where can I access GoDaddy live chat support? I could only reach the phone support which is not available in my country and email support is no longer an option. I have ever chatted with GoDaddy support staff months ago, but now I can not see this option any more. Where can I find GoDaddy live chat support?
 

TheCompWiz

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They could turn off live chat support.
I don't see this option on their site.
 

LJSHost

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It really says a lot when a customer has a struggle to get in contact with the provider :thumbdown:

Anyway I had a look for you https://uk.godaddy.com/help try here and click the "chat with us" button.
 

EcommIndiaCloudIT

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The last I heard is that Godaddy has decided to shut down Chat Support, Email Support & Tickets and give support only through Phone.

I am not sure if this strategy is meant to get lesser people to contact them or if its meant to improve support. Whichever way it is, this is an absolutely disgraceful way of giving support.
 

energizedit

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Wow, only phone support, that is pretty bold and lame. Yet another reason to NOT use GoDaddy for anything. I wouldn't do business with a company that only has one form of contact, especially when it is this critical to many businesses.

The last I heard is that Godaddy has decided to shut down Chat Support, Email Support & Tickets and give support only through Phone.

I am not sure if this strategy is meant to get lesser people to contact them or if its meant to improve support. Whichever way it is, this is an absolutely disgraceful way of giving support.
 

EcommIndiaCloudIT

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Found this from another forum:

Please visit our Help Center or give us a call around the clock.
GoDaddy Customer, it looks like you emailed our team with a question or comment. We no longer provide support via email. Please try one of these two support options.


• Visit our Help Center for guides, articles and more.
• Call our support team around the clock at +1 (480) 505-8877.


To better serve our international customers, we provide local phone numbers for technical sales and support. You can find these on our website. GoDaddy is constantly striving to improve and expand the level of service we offer to all of our customers.


Thank you for your understanding and thank you for being a GoDaddy customer.
 

keenweb

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GoDaddy no longer provide support via chat, this has been going on for almost 2 years now if i can remember correctly.
you will need to contact them over the telephone for support.

Best of luck!!
 

Gecko

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Gecko
Godaddy does provide live chat but not in all areas. Their hours in the USA for live support are 5am-12am MST (Arizona, USA where they are). I used them a few days ago myself.

They used to have it in more countries but they have eliminated it in some but I don't know why.
 
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