Hello
I started my hosting business around 15 years ago when I was 20 years.
after 15 years I hosted thousands of sites and VPS on 40 serves
I buy servers from several data centers such as Hetzner OVH .....
On 21 of April we suddenly lost access to our servers, as we logged into our OVH panel, it showed that 19 of our servers have been suspended because of an abuse report and that we should receive an abuse email indicating the reason for this suspension and the way to restore them.
It's been 17 days now and regardless of our many attempts to talk to support, we still received nothing!
the OVH support team says to me in every calling or chat or ticket "
Please note that your servers have been suspended for legal reasons ( legal team in Irland )
or
Thank you for contacting us. I inform you that your case has been updated on high degree of priority. You will need to wait for the response of the legal team about the details. As OVH support team we are not in position to share additional elements about the incident"
I did not receive any email from the legal team
I could not connect to the legal team with the OVH telephone number, then I went to the Irland OVH office, You may not believe it, but OVH has no office in the Irland
OVH closed her office in the Irland 4 years ago
9 days ago, I discovered that my suspended servers are being deleted one after another!!!
Hundreds of websites and VPS has gone to hell
The OVH was not even giving me the chance to save my data and he is still not giving me a reason for such actions.
I need help from everybody to give me a solution for asking ovh legal team to answer ticket #5384970 after 18 days
Best regards
I started my hosting business around 15 years ago when I was 20 years.
after 15 years I hosted thousands of sites and VPS on 40 serves
I buy servers from several data centers such as Hetzner OVH .....
On 21 of April we suddenly lost access to our servers, as we logged into our OVH panel, it showed that 19 of our servers have been suspended because of an abuse report and that we should receive an abuse email indicating the reason for this suspension and the way to restore them.
It's been 17 days now and regardless of our many attempts to talk to support, we still received nothing!
the OVH support team says to me in every calling or chat or ticket "
Please note that your servers have been suspended for legal reasons ( legal team in Irland )
or
Thank you for contacting us. I inform you that your case has been updated on high degree of priority. You will need to wait for the response of the legal team about the details. As OVH support team we are not in position to share additional elements about the incident"
I did not receive any email from the legal team
I could not connect to the legal team with the OVH telephone number, then I went to the Irland OVH office, You may not believe it, but OVH has no office in the Irland
OVH closed her office in the Irland 4 years ago
9 days ago, I discovered that my suspended servers are being deleted one after another!!!
Hundreds of websites and VPS has gone to hell
The OVH was not even giving me the chance to save my data and he is still not giving me a reason for such actions.
I need help from everybody to give me a solution for asking ovh legal team to answer ticket #5384970 after 18 days
Best regards
