WooCommerce email not sending when having a new order?

David Beroff

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Jun 14, 2016
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Does anyone here use Wordpress with WooCommerce? I have a small issue is, when my client order my product from my website, the order was not alerted via email to my email although I set my email in WooCommerce. When I check mydomain.com/wp-admin/edit.php?post_type=shop_order I saw new order there but I didn't receive any email notice about new order. How to fix this?
 

gohostgo

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Joined
Dec 20, 2020
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28
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Does anyone here use Wordpress with WooCommerce? I have a small issue is, when my client order my product from my website, the order was not alerted via email to my email although I set my email in WooCommerce. When I check mydomain.com/wp-admin/edit.php?post_type=shop_order I saw new order there but I didn't receive any email notice about new order. How to fix this?
Hello David Beroff,
Check if your orders are pending or successfully done!, May be If your new orders have the status Pending, no email would have been sent yet.
Pending orders are orders where the customer selected Place Order but abandoned the payment page (depending on the payment gateway like PayPal) or had their credit card or debit card transaction declined issue.
Read it and watch video, It can help you to solve your email issue.
Read More or Video Tutorial.
I hope your problem will be solved quickly as soon as possible or you need to contact a Woo-commerce support center. :)
 
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