Stan
New member
- Joined
- Jun 22, 2017
- Messages
- 2
- Points
- 0
Sorry for the awful first post, but I really need help.
After being a constant customer of Site5 for 10 years, they've just utterly stuck it to me.
Their performance fell of a cliff a year or so ago, and I was constantly having to fix problems their servers seem to be causing.
In March I said I wanted to cancel but only once we'd negotiated compensation and help moving away.
They immediately took down all my websites.
I spent an age on their ticketed support system, and eventually they reinstated the websites, and the service limped on.
Now, 3 months later, they've taken down my sites again, saying it's in response to the cancellation request I made in March.
They're saying no backups were made since February, and it looks like I'm shafted.
Is there any online archive I might be able to use to recover an old version of my websites?
There's only one I care about - my sister-in-law's business website - it's screwing up her business.
I wouldn't even call myself an amateur at this stuff - I stumbled through Wordpress to set up her site, but it took ages, and I was really proud - her SEO was great and it was bringing in good business, but now Site 5 have completely ruined it all.
Thanks a lot for any help anyone can offer.
After being a constant customer of Site5 for 10 years, they've just utterly stuck it to me.
Their performance fell of a cliff a year or so ago, and I was constantly having to fix problems their servers seem to be causing.
In March I said I wanted to cancel but only once we'd negotiated compensation and help moving away.
They immediately took down all my websites.
I spent an age on their ticketed support system, and eventually they reinstated the websites, and the service limped on.
Now, 3 months later, they've taken down my sites again, saying it's in response to the cancellation request I made in March.
They're saying no backups were made since February, and it looks like I'm shafted.
Is there any online archive I might be able to use to recover an old version of my websites?
There's only one I care about - my sister-in-law's business website - it's screwing up her business.
I wouldn't even call myself an amateur at this stuff - I stumbled through Wordpress to set up her site, but it took ages, and I was really proud - her SEO was great and it was bringing in good business, but now Site 5 have completely ruined it all.
Thanks a lot for any help anyone can offer.
