Help me to fix this issue!

James Andrew · May 3, 2017

Hello every one,

I have a website that belongs to my client. I'm also an Php developer, website often shows the 500 Error server not found i thought to fix it.
using the .ht-access file. but i tried my best unfortunately didn't work for me?

Any expert can you figure it out. Please?
The website name is: blackmartapkfree .com

Cheer's
James andrew

LJSHost · May 3, 2017

Hi James

500 errors normally come down to a few things.

PHP Errors
Server overload
File permissions
.htaccess file

The site is working fine for me, what's in your php error log ?

Mujkanovic · May 3, 2017

James Andrew said:
Hello every one,

I have a website that belongs to my client. I'm also an Php developer, website often shows the 500 Error server not found i thought to fix it.
using the .ht-access file. but i tried my best unfortunately didn't work for me?

As LJSHost said, you should check log files or your htaccess and make sure that there is no error there.
There is a thread on this forum regarding to this error
https://forumweb.hosting/2304-what-is-500-internal-server-error.html

I faced this error in the past and it caused by a wrong code in my .htaccess file.

James Andrew · May 3, 2017

Hii LJSHOST,

I'm using wordpress CMS. i have fixed the
PHP Errors
.htaccess file

except the File permissions and i'm using the namecheap hosting. well, Cpanel have set all file permission to 755 or 777.

Cheer's

James Andrew · May 3, 2017

Hii Mujkanovic ,

I have checked the log file but that is as usual nothing wrong?

Cheer's
James andrew

LJSHost · May 3, 2017

"Cpanel have set all file permission to 755 or 777"

This is a huge security risk with those permissions, files in public_html should be 0755 for directories and 0644 for files, unless you have a WordPress plugin or something that requires those permissions.

James Andrew · May 3, 2017

Thanks i will change it now. 644 file permission to my site.

Don't remove my link.. My client want see the this post.

rankmyhub · May 3, 2017

@James Andrew,
Hope the issue is fixed now. It is working fine here. Keep us updated it you need any other help. As suggested fix the permissions of folders to 0755 and files to 0644. This is default file permissions for wordpress. Also check error log for any issues. Whenever you need default .htaccess file content for wp sites grab it from here:

https://codex.wordpress.org/htaccess

It is possible for your client to still see the cached page, so for that issue resoultion connect with him over teamviewer and clear his browsers cookies and cache completely. If needed, flush dns as well and check.

Thanks

AlphaNine Vini · May 4, 2017

Yes, I agree LJShost . If your server have a load, permission issue, php version error and .htaccess are major for 500 error. Try to switch your php version , check your server load and file permissions.

Help me to fix this issue!

James Andrew

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LJSHost

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Mujkanovic

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James Andrew

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James Andrew

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LJSHost

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James Andrew

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AlbaHost

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rankmyhub

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