How to remove cgi-sys/suspendedpage.cgi?

DaRecordon · Dec 30, 2016

Hi,

I am getting redirected cgi-sys/suspendedpage.cgi when i visited my website. What to check and how to solve this problem?

Does any one have experience on this, please help me to remove this suspended pages.

R Langley · Dec 30, 2016

DaRecordon said:
Hi,

I am getting redirected cgi-sys/suspendedpage.cgi when i visited my website. What to check and how to solve this problem?

View attachment 1892

Does any one have experience on this, please help me to remove this suspended pages.

Is that the cPanel suspension page or the godaddy suspension page?

R Langley · Dec 30, 2016

DaRecordon said:
I am using cPanel to manage a few websites.

Did you pay for your license if so you need to go in via SSH and refresh the license.

/usr/local/cpanel/cpkeyclt

Rectified · Dec 30, 2016

DaRecordon said:
Hi,

I am getting redirected cgi-sys/suspendedpage.cgi when i visited my website. What to check and how to solve this problem?

View attachment 1892

Does any one have experience on this, please help me to remove this suspended pages.

It indicates your account is suspended, if it's your own server, login to WHM and reactivate your account or ask your hosting provider why is it suspended

Thanks

energizedit · Dec 30, 2016

First do you own/manage the server your account is on? If the answer is no then you need to contact your webhost. They have suspended the site for some reason.

If you do, make sure you can get to other sites on the server. Make sure you haven't suspended your account accidentally.

StrangeDays · Dec 30, 2016

Once unsuspended make sure you clear your browser cache as the redirect will be cached and you will continue to see this page.

David Beroff · May 13, 2017

You can contact and checking with your hosting provider if they are suspending your site, It only takes some minute if they do manually unsuspended your account or the second thing is to check your public_html in your file manager and see it you are having a wrong cgi script there.

Other than that, open your site a new window if still it shows suspendedpage.cgi then just press ctrl+F5 key for hard refresh or clear your browser cache or dns cache on your PC as @StrangeDays mentioned

Clear your browser cache (for Windows)

Code:

Ctrl-Shift-Delete

Clear your DNS cache (for Windows)
Click Start.
Enter cmd in the Start menu search text box.
Right-click Command Prompt and select Run as Administrator.
Run the following command:

Code:

ipconfig /flushdns

Hope that helped.

Hostpad · May 13, 2017

Most possible case ,You have been suspended by your webhost. First you check whether you can login to capanel/whm, if you can't contact to your webhosting provider. They may have suspend you for policy violation , non payment etc.

If you can login to cpanel , check for any cgi-script in public_html folder, show hidden files also, delete that.

Also don't forgot to clear browser cache & DNS cache.

TwoPalmsHost · May 29, 2017

As others have said, your hosting account is currently suspended. Contact your host - it could be due to an issue with your site, or it could be a payment related issue.

Or if you were hosted by a tiny host, perhaps they were using a reseller account that they've stopped paying for.

Once you've resolved the issue, clear your browser cache or use a private browsing window to view your site again.

hostguy · Oct 15, 2021

First you can contact your hosting provider regarding this. If you are server admin then check, List suspended accounts option in WHM and you will get reason of account suspension. Try to resolve this after that.
also you can check the suspension page in WHM.

MooseLucifer · Feb 13, 2023

If you are being redirected to cgi-sys/suspendedpage.cgi when visiting your website, it means that your website has been suspended by your hosting provider for some reason. There could be several reasons for this, including:

Your website may have been suspended by the host due to overusage of resources, such as memory, CPU, or disk space. It may also have been suspended due to security threats, like being hacked or infected with malware, in order to protect the server and other websites hosted on the same server. Lastly, your website may have been suspended because of payment issues, like an overdue account or exceeding the usage limits of your hosting plan.

To resolve this issue, you should first contact your hosting provider to find out the exact reason for the suspension. They will likely provide you with instructions on how to resolve the issue, such as updating your payment information or reducing the resource usage of your website.

If you find that your website has been suspended due to security threats, it is important to clean your website and remove any malicious code. You may need to seek the assistance of a professional to do this.

It is also recommended to backup your website data regularly, so that you can quickly restore your website in the event of any issues.

How to remove cgi-sys/suspendedpage.cgi?

DaRecordon

Well-known member

R Langley

Well-known member

DaRecordon

Well-known member

R Langley

Well-known member

Rectified

Member

energizedit

Well-known member

StrangeDays

Member

David Beroff

Well-known member

Hostpad

Well-known member

TwoPalmsHost

Member

hostguy

Member

MooseLucifer

Well-known member

Latest posts New threads

Latest posts

New threads

Latest Hosting Offers New Reviews

Latest hosting offers

Popular Contributors - Past 30 Days

Sponsors

Tag Cloud