What makes you stay with a web hosting?

Jeff Burritt · Jun 27, 2015

Hello everyone,
What makes you stay with your current web hosting or domain provider?
Why don't you consider the switch to new ones?

basicblogtalk · Jun 27, 2015

Well, actually I'm current using Ipage hosting with basic package. The loading speed is a bit slow and I plan to switch to another new hosting...

The reason for switching is,

I'm looking for reliable hosting...

Faster...

Better support...

MightWeb · Jun 27, 2015

As long as you feel you're getting your moneys worth of hosting, then why would you switch? Everyone has expectations for their providers - in web hosting, people expect quality support, good uptime, good loading speeds and a fair price. As long as your provider lives up to that, there's no reason to switch.

Mark007 · Jun 30, 2015

I would vote for their support system. They provide me with good support and most important thing is that I get a quick response. They don't make me waiting long hours before I send a reminder again. Also their 'Emergency' ticket system helps much to get things resolved within a few minutes. I offer support even during the weekend and holidays, which I found lacking with my previous web host.

Hostlumina · Jun 30, 2015

Personally, I have always looked at the following in the past

Customer Service interaction
Realistic Prices & offerings in features
Interaction with customers
Solid operation (professionalism, not a template web site, not in a cheap DC, etc...)
How long in business
Money back guarantee
reputation in other forums

The biggest for me is the interaction in communities and with clients. I usually find a few waving red flags with the amount of non sense to get a client or how they response to legit and non-legit complaints/feedback.

never-sleep · Jul 6, 2015

I'm happy with my hosting and I have no reason to change. Come to think of it - web hosting is a great business model - provide a good service, keep your customers happy and they'll stay with you for years!

Rev · Jul 17, 2015

I am not very high tech and not overly concerned with price. I will stay with a company as long as they have good services and customer support

smallbudgethosting · Jul 20, 2015

The reason I stay with my current hosting provider is because they have USA in house support, not outsourced, they employ Americans that speak english, and do not have a translation language barrier.

Plus when the fit hits the shan with my server.. 2k worth of support comes for free.

bitsofcream · Jul 22, 2015

Speed and Support is the main reasons most webmasters switch to better providers.

wellwisher · Aug 1, 2015

I look two things in a hosting company, Speed and Uptime. If these things works great at a web hosting company, we wouldn't need to contact their customer support and I will be happy in persisting with that web hosting company.

MarcS · Aug 12, 2015

IMHO, Technical Support is the most importance factor that makes customers to stay with same web hosting provider for years. It is because, when customers have good technical support they can enjoy the peace of mind. Good Hosting support allows customers to concentrate on their actual business without having to worry about Hosting problems.

lord · Aug 13, 2015

Support is important. And i do not want to get "internal server error" for all day.

Content by Rhonda · Aug 18, 2015

I've only ever used two hosting companies and the first one I can't even remember the name. I went to hostgator and have never looked back. Why? Because when I have a question they have a live operator ready to do a online chat with me. They have always solved any problem I've come up against. Their price is reasonable so I don't see any reason to change. Quality and customer service mean more than saving a few dollars

tanveerhabib · Aug 31, 2015

Great uptime, good support, good technical problems solutions in fast way, good quality hosting environment, high speed of the website are some of the main important things makes a person stay with a web hosting provider.

cwvps1 · Aug 31, 2015

I was always looking for good speed and uptime, promptness and professional interaction with support, 24/7 availability, their readiness to explain certain things to me and good prices, not necesarilly cheap.

Tim Dutch · Sep 1, 2015

In the past I have seriously considered another hosting company because there where multiple problems with my hosting.
The thing that kept me at the same host company was their great support. My hosting company is willing to go the extra mile and are always looking for a solution.
Most of the time they respond within 15 minutes and they always come with the right answers.
So In my case it speaks for itself why I'm not going to change hosting company.
Good support is one of the greatest things because from there on everything can be fixed.

ypson · Sep 8, 2015

Reliability. Once the service is reliable then the need for customer service is almost non existent, thus they have more time to focus on keeping things running smoothly, it goes in circle

P.S: Nice to see MightWeb and HostLumina logos around here

Meerara · Oct 8, 2015

Jeff Burritt said:
Hello everyone,
What makes you stay with your current web hosting or domain provider?
Why don't you consider the switch to new ones?

As long as I'm getting reliable web hosting services, there is no point switching to some other web hosting services. I chose one of the best web hosting services after reading all the reviews posted on the review site. Thankfully, I face no server issues and other issues regarding Linux hosting services.

DotNetNerd · Oct 12, 2015

I'd say support above all else. things break sometimes but having something break AND not being to get fast support is the worst

Marc A · Jun 24, 2016

Jeff Burritt said:
Hello everyone,
What makes you stay with your current web hosting or domain provider?
Why don't you consider the switch to new ones?

Hello!

Usually, I stay with a certain host because it might be better then any other new hosts?

Whats your perspective on this topic?

Cheers,

Marc A. :drinks:

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