How Do I Disable AutoSSL Email Notifications in cPanel?

nyra

New member
Registered
Joined
Nov 1, 2024
Messages
2
Points
1
I've been receiving frequent AutoSSL email notifications from cPanel about SSL certificate events like expiration, renewal, and installation. While these are helpful, they are starting to overwhelm me.

Does anyone know how to disable these notifications for a single cPanel account, server-wide, or even for administrators?

I’ve heard there are options in WHM and even API commands to manage this, but I’m not sure of the exact steps. Could someone share a detailed guide or best practices for handling this?

Lastly, I’m planning to write an article on this topic, so any additional insights or resources would be appreciated!
 

247rack

New member
Registered
Joined
Dec 28, 2024
Messages
11
Points
1
For a single cPanel account:
  • Go into WHM > Tweak Settings > Notifications and disable the "SSL Certificate Expiry Notification" for specific users.
  • Alternatively, in the cPanel account itself, go to SSL/TLS Status and disable the AutoSSL notifications from there.
 

Steve32

Premium Member
Premium
Registered
Joined
Mar 15, 2014
Messages
118
Points
18
Steve32
in the cPanel account itself, go to SSL/TLS Status and disable the AutoSSL notifications from there
SSL/TLS Status does not carry a notification switch. That page lists the domains, shows certificate status, and lets you rerun AutoSSL or exclude a domain from it, but nothing on it controls email. The per account toggles live in Contact Information, which the later replies got right.

Easy one to trip over, since both screens sit near each other under the SSL area in the newer cPanel themes.
 

Aaron Lavers

Active member
Registered
Joined
May 20, 2016
Messages
67
Points
8
For a single cPanel account:
  1. Log into cPanel
  2. Go to Contact Information
  3. Uncheck “SSL certificate notifications”
  4. Save

Server-wide (WHM):
  1. Log into WHM as root
  2. Go to:
    Home » Server Configuration » Tweak Settings » Notifications
  3. Find “AutoSSL notifications”
    • You can set to “None” or limit to “Errors only”
  4. Save changes
Disable via API (Advanced):
Use this API call to disable for a specific user:
Code:
whmapi1 edit_user_preferences user=username notify_autossl_renewal=0
Hope that helps!
 

Kaustubh P

Member
Registered
Joined
May 17, 2018
Messages
24
Points
1
  • Log in to your cPanel account.
  • Locate the "Contact Information" interface. You can usually find it under the "Preferences" section.
  • Uncheck the boxes next to the AutoSSL notification options. These typically include options for SSL certificate expiry and other AutoSSL-related events.
  • Click the "Save" button: to save the changes.
 

Steve32

Premium Member
Premium
Registered
Joined
Mar 15, 2014
Messages
118
Points
18
The spot that usually gets missed is WHM, Manage AutoSSL, Options tab. It carries its own notification checkboxes separate from Tweak Settings, covering things like warning the user when AutoSSL fails to renew and when a certificate has been replaced. Switch everything off in Tweak Settings only and mail still keeps arriving from there.

Worth deciding what you actually want before silencing all of it. Turning off every AutoSSL notification also turns off the failure ones, and a certificate that quietly stops renewing costs a lot more than a noisy inbox. Are you after total silence, or just dropping the routine renewal success messages and keeping the errors?
 
Older Threads
Replies
0
Views
1,474
Replies
0
Views
3,084
Replies
1
Views
1,980
Replies
2
Views
1,939

Latest Hosting OffersNew Reviews

Sponsors

Tag Cloud

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top