How Do I Disable AutoSSL Email Notifications in cPanel?

nyra

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I've been receiving frequent AutoSSL email notifications from cPanel about SSL certificate events like expiration, renewal, and installation. While these are helpful, they are starting to overwhelm me.

Does anyone know how to disable these notifications for a single cPanel account, server-wide, or even for administrators?

I’ve heard there are options in WHM and even API commands to manage this, but I’m not sure of the exact steps. Could someone share a detailed guide or best practices for handling this?

Lastly, I’m planning to write an article on this topic, so any additional insights or resources would be appreciated!
 

247rack

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For a single cPanel account:
  • Go into WHM > Tweak Settings > Notifications and disable the "SSL Certificate Expiry Notification" for specific users.
  • Alternatively, in the cPanel account itself, go to SSL/TLS Status and disable the AutoSSL notifications from there.
 

Aaron Lavers

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For a single cPanel account:
  1. Log into cPanel
  2. Go to Contact Information
  3. Uncheck “SSL certificate notifications”
  4. Save

Server-wide (WHM):
  1. Log into WHM as root
  2. Go to:
    Home » Server Configuration » Tweak Settings » Notifications
  3. Find “AutoSSL notifications”
    • You can set to “None” or limit to “Errors only”
  4. Save changes
Disable via API (Advanced):
Use this API call to disable for a specific user:
Code:
whmapi1 edit_user_preferences user=username notify_autossl_renewal=0
Hope that helps!
 

Kaustubh P

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  • Log in to your cPanel account.
  • Locate the "Contact Information" interface. You can usually find it under the "Preferences" section.
  • Uncheck the boxes next to the AutoSSL notification options. These typically include options for SSL certificate expiry and other AutoSSL-related events.
  • Click the "Save" button: to save the changes.
 
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