Question about Google domains

dp1234

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Jul 11, 2021
Messages
25
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Hi there

I am in a bit of a short time squeeze and spent a few days researching Google domains to handle my .com and .com.au domains

After 2-3 painfully slow and not very helpful chats with their chat bot/person I tried to transfer one of my domains to a new hosting account I had created

The transfer was rejected saying that business details were incorrect - strange since they have been registered in Australia through other registrars for many years without any trouble at all - ABN, business name everything correct

So I embarked on another support chat. After another painfully slow (not very helpful chat) they finally notified me that the don't handle .com.au

This seems very strange since their web site claims to handle .com.au, my current hosting company says they think they handle .com.au, and as far as I know there are not that many restrictions over which domains major registrars can handle

Can anyone advise please. It has wasted 2 days of my very valuable time. I didn't have much time to deal with the transfers to start with. Its all something of an emergency situation

I am very grateful for any advice

Thanks

D
 

sam@12

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Registered
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Jun 8, 2021
Messages
62
Points
6
Hello, you want to transfer your domain, correct? I think namecheap.com will be able to handle your domain.
 
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