Options for redirecting email for a domain

dp1234 · Jul 28, 2021

Hi there

I have something of an emergency situation with only a few days to protect a couple of my hosted domains (web and email)

My main concern is protecting emails until the issue is sorted out

Please can anyone advise what options are available to redirect or catch mail to a whole domain if it goes offline for any reason (not under your control)

Can the registries provide any assistance. Are there commercial email redirection services

I have explored some options. Google email redirection works reasonable well but requires transfer of domains and establishment of accounts and aliases

The basic requirement is to catch all emails for a registered .com or .com.au and redirect to a safe/trusted email

Is that possible

Thanks
D

Dopani · Jul 28, 2021

dp1234 said:
Please can anyone advise what options are available to redirect or catch mail to a whole domain if it goes offline for any reason (not under your control)

You can use any alternatives to gsuite like zoho to load directly to your mail box, it will provide you free smtp, but for me, using gsuite is best option if you have a budget for it.

dp1234 said:
I have explored some options. Google email redirection works reasonable well but requires transfer of domains and establishment of accounts and aliases

Using gmail to load emails to it, it requires any configurations to work.

S4 Hosting · Jul 31, 2021

I'm not really sure that I understand the situation.

If you are the owner of the domains, then you can just make backups of all of the mail accounts, change the DNS to point to a new mail server/provider and then import the backed up mail.

If you aren't the owner or don't have access to the registrar of the domains, then why would you want to do this.

Kaz Wolfe · Aug 1, 2021

dp1234 said:
Please can anyone advise what options are available to redirect or catch mail to a whole domain if it goes offline for any reason (not under your control)

You can do a backup for your email and restore it on any programs or different hosting if wanted.

dp1234 · Aug 2, 2021

PS On a related topic

Suppose you are temporarily without hosting for a web site or email, do you have to notify registrars in case anyone thinks they are no longer needed or to be used. I am currently in a situation (no idea how long it will last) where I am unable to arrange replacement service. However I am still entitled (as the regsitrant with associated business names etc) to maintain registration/ownership? of those domains

I just wonder what protective measures you need to take against any hostile actions or a possibly hostile, uncooperative or untrustworthy reseller/hosting company transferring them without your say. Are registrants protected

During the period leading up to the denial of service (web and email services) I spent weeks or months trying to find a replacement (equivalent) service without success. I also checked with (some) registrars if any of them provided a basic service in such eventualities without success, which they don't. I checked if Microsoft provided a basic web service to go with Outlook etc

Maybe I am oldfashioned and maybe it explains why I am not a billionaire but I always thought the idea of providing a professional service to a client was to help them and make their life/business easier

S4 Hosting · Aug 2, 2021

Regarding the mail - do you own the domain name and have access to the registrar?

Regarding your second question about domain names - you can own it and not use it, you don't have to do anything with it or notify anyone. It's yours until the expiration date and you can always renew it before then.

AdrianG001 · Aug 2, 2021

It really depends on the platform, but let’s say that for cPanel.

For example:

Login to cPanel.
Click the Redirects button in the Domains section.
You will then be on the Add Redirect page. Click the drop-down box for Type and choose either a Permanent (301) or Temporary (302) redirect.
Click the next drop-down box and choose the domain you want to redirect.
For the slash ‘/’ field, enter any folder names (if necessary).
Enter the address you want to redirect to in the Redirects to section.
Choose if you want to “Only redirect with www.” “Redirect with or without www.” or “Do Not Redirect www.“
Check the box if you want to create a Wild Card Redirect. This will add the the file/folder name after the url when it redirects.
Click add when Finished

S4 Hosting · Aug 4, 2021

As I've already mentioned above a couple of times, most registrars will offer free mail redirection (but obviously you need somewhere for it to redirect to), and many will cheap or free mail hosting. So this really shouldn't be a problem if you have access to the registrar.

I also asked who the registrar is as this might make it easier to make suggestions.

dp1234 said:
Do you have to use one of those services or can you request the previous reseller to do it for you?

This is now really confusing, I thought the whole issue was that the previous provider had terminated all of your services and were not willing to help in any way?

S4 Hosting · Aug 9, 2021

Just to clarify, I am not 'playing a game', 'turning anything on you', 'insinuating anything', or 'making out you deserve anything'. I'm also not trying to invade your privacy.

Neither am I biased, or a reseller. Yes I run a hosting company, but it is in a different part of the world to you, we do not sell or resell domain names and we run our own services and don't resell others.

You asked a question on a public forum. I wanted to be as helpful as possible, and it is much easier to give advice about specific problems with specific details, in this case I think I (and others) would be able to offer better suggestions with the information that I asked about.

I don't believe that I asked anything that was overly private (I deliberately avoided asking which company you were having the issue with), but I also did not ask anything irrelevant as far as I can see, and I didn't offer anything hypothetical.

I'm sorry that you don't feel as if anyone is trying to be helpful, but I can assure you that I actually was. I genuinely wish you good luck with finding a solution, but feel that I am clearly not the right person to try and offer further advice.

Kash1999 · Aug 20, 2021

If you are looking forward to forwarding your emails to a specific domain that you already own then there is nothing to worry about as you can do this without any hassle. You just need to be the real owner of the domain otherwise you will have to go for different types of permission.

If you are the owner of the domain then first of all, for security purpose, you will have to make a backup of all the email accounts and after that you will have to switch the DNS to a specific new mail server and finally, you will just have to import all the mail accounts.

invoinvo · Aug 21, 2021

you have place your trust to register domain at the respective domain registrar and i suppose you can place your trust to use their free mail redirection service. start searching for a reliable web hosting companies to host your webspace, mail stuffs.
if you feel privacy is concern, host the web and mail on a Virtual Private Sserver or dedicated server .

Options for redirecting email for a domain

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