cPanel control panel new version

jessichg

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Jan 4, 2023
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Hello,

with new cpanel version, cpanel removed subdomain, parked domain and addon domain options and made one section called "domains" but most of clients did not getting that option properly so they are getting confused that option...

Is there any way to roll back old version so that clients can get all of these domains option?

Thanks
 

AlbaHost

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Jan 18, 2017
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It depends on which Tier you have ticked, if on Release then ticking Stable tier will roll it back but sooner or later it will update to new version, so your customers need to know this thing.
 

MajorGap

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It will be trying to update itself with the update notifications. Still its possible, but will confuse customers even more, if you would ask me.
 

BlueLeaf

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This change caused a lot of confusion and frustration. Eventually, users will have to get accustomed to the new changes. You can record a tutorial and show your clients how to use the new option.
 

Mark|TierNet

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Apr 10, 2023
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Mark|TierNet
The issue with just "record a tutorial" is that tutorials like that become outdated with each cPanel change. No more paper lantern? Time to reshoot your entire collection.
 
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