Common Questions Asked for Web Hosting Plans?

Fusion Arc Hosting

Fusion Arc Hosting

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Hello,

This question is meant for other web hosting companies that sell web hosting plans for cPanel. What are the common questions you get from new potential customers
looking to purchase a web hosting plan from you?
 
GixHosting

GixHosting

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Most of the common questions asked by the customers are as below:
  • Do you have any promo code?
  • Where is the server located?
  • Do you provide phone support?
  • Is there any inode limit on hosting account?
  • Do you provide free SSL?
 
agmhost

agmhost

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agmhost
Totally agreed GixHosting! Let me add few more:
1. What is your backup policy?
2. How much is the renewal fee?
3. Do you offer Money Back Guarantee?
4. How is your customer support?
5. Are there any hidden fee?
6. How reliable is your service?
 
Require

Require

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I think the best questions to ask is
Do you provide Support? Which is needed a lot
What is your downtime
 
SaudRazzak21

SaudRazzak21

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  • How many data centers do you have?
  • Do you provide free SSL?
  • Do you provide free migration?
  • Do you provide free Backup and cache plugin?
  • How many websites do I host in one server?
  • Is your service reliable and affordable?
  • Do you provide 24/7 chat support?
  • Do you have a staging environment?

These type of questions that people ask normally.
 
Dreamwebhosts

Dreamwebhosts

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Best answer
Common questions asked by the customers
1. What is your backup policy?
2. What are the limit of inode and IO limit?
3. Do you offer Money Back Guarantee?
4. Do you provide customer support via live chat & email?
5. Are there any hidden fee?
6. What is your downtime?
7. What are the location of datacenter?
8. Is there any raid configured on your server? or do you take any snapshot of data montly?
 
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