Your comments/reaction on this?

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#1
What would be your reaction when clients say as below?

Client: Upgrade my hosting plan to high-end plan at free of cost or refund money
he basically had hosting with starter plan. this was his last ticket with us.

[Note: I would like to hear your reaction on it only. We have refunded his money. due to we don't wish to entrain such clients with us]
 

DaRecordon

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#2
I am not a hosting provider but if that was my client, I will refund money if he is in trial period of my service. If not, explain him to let him know about terms of services that he/she should know.
 
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#3
I am not a hosting provider but if that was my client, I will refund money if he is in trial period of my service. If not, explain him to let him know about terms of services that he/she should know.
explain him to let him know about terms of services that he/she should know.
We did it already. he was trying to get a free upgrade with refund strategy.
 

Localnode

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#4
Probably not a client you would want.
Refund the money and move on, a bad client like that is not worth it, IMO.
 
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