How can I improve my job?

CaygriWEB

Well-known member
Joined
Jul 4, 2017
Messages
304
Points
18
In the last day, I'm thinking about my work.

Lately I'm not satisfied because I forgot to contact back client, give more attention etc...
In first moment it's problem of my CRM, Perfex, I like it but missing a few thing...
  • sync with Gmail or just copy address and name
  • chat inside and trasform chat conversation in ticket
Actually I'm using one address email to talk with client, make new quote, reply to assistance request and it's a really mess!

So what i can do to improve my productvity?

Did I ask to client to contact in different email about their request?
 

Mihai B.

Well-known member
Joined
Apr 19, 2016
Messages
200
Points
18
Lately I'm not satisfied because I forgot to contact back client, give more attention etc...
It is not the way to support your customers, they can leave your services if you support like that.
Actually I'm using one address email to talk with client, make new quote, reply to assistance request and it's a really mess!
You can use one Gmail account but using multi emails as alias email, that works perfectly.
Did I ask to client to contact in different email about their request?
Sure you need to have different emails for departments that supporting your clients.
 
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