The AutoSSL certificate renewal may cause a reduction of coverage?

Harry P · Jan 29, 2018

I am using free Cloudflare SSL with cPanel and I got this email today

The cPanelâ€ AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problems:

example.com [ Last AutoSSL Run at 2018-01-29 at 06:26:33 UTCâ€ ]
example.comâ€ does not resolve to any IPv4 addresses on the internet.
For the most current status, navigate to the SSL/TLS Statusâ€ interface. You can also exclude domains from future renewal attempts, which would cease future notifications.

You can fix these problems within 3 days of the certificate expiry date (2018-03-05 at 00:00:00 UTC) or take other actions. If you do not, this certificate will automatically renew without this domain.

The next time that the cPanelâ€ AutoSSL provider attempts to renew the SSL certificate, the system will attempt to add the following domain to that certificate:

How can I fix it?

LJSHost · Jan 31, 2018

It tells you here: example.comâ€ does not resolve to any IPv4 addresses on the internet.

SSL Certs require a valid A record which failed to renew as it could not be resolved, I'd check your DNS records are correct.

VirtuBox · Jan 31, 2018

I you are using Cloudflare SSL, you should probably disable cPanel AutoSSL feature, because you don't need two SSL certificates at the same time.

Harry P · Feb 1, 2018

LJSHost said:
It tells you here: example.comâ€ does not resolve to any IPv4 addresses on the internet.

SSL Certs require a valid A record which failed to renew as it could not be resolved, I'd check your DNS records are correct.

I replaced my domains with example.com because I have several emails like this.

VirtuBox said:
I you are using Cloudflare SSL, you should probably disable cPanel AutoSSL feature, because you don't need two SSL certificates at the same time.

Exactly, I used Cloudflare SSL but I don't know that email came from AutoSSL or Cloudflare SSL?
How to disable cPanel AutoSSL feature on my hosting?
If I used cloudflare, I can use AutoSSL to enable https for my sites?

The AutoSSL certificate renewal may cause a reduction of coverage?

Harry P

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LJSHost

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VirtuBox

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Harry P

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