Making exceptions to package offers?

HostaPolis · Mar 16, 2017

So this is a bit of a random question but I am curious if anyone out there has done it.

Running a hosting company, we all typically have our own sets of packages and offers. What if someone has come to you wanting different things from different packages?

Do you make exceptions and offer custom orders for these clients?

David Beroff · Mar 16, 2017

HostaPolis said:
Running a hosting company, we all typically have our own sets of packages and offers. What if someone has come to you wanting different things from different packages?

I don't run a web hosting business but if you have requests for custom offers, you should have a custom page where your customers can request custom offers.
This often does on many niche sites, not only for web hosting and it worked.

HostaPolis said:
Do you make exceptions and offer custom orders for these clients?

Yes you already answered your question.
You should make exceptions and creating custom orders if you have requests like that.

StartVM · Mar 16, 2017

This is a must if you want to bring in new clients. Otherwise, they will just go to the next company. After all, there is an abundance of them :bash:

LJSHost · Mar 16, 2017

We don't get much demand for custom packages as our range suits the needs of most customers, but Ww do supply custom VPS plans if needed.

SmartHost · Jun 10, 2017

If you set up your billing system the right way, you should be able to offer custom packages without even having to do anything manually...
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SmartHost · Jun 11, 2017

Also, there are inexpensive 3rd party modules out there that expand the capabilities of WHMCS considerably for just this need.
Check out http://www.modulesgarden.com for one...
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robert4u · Jun 13, 2017

When we started we tried that but soon we realized clients do not like custom packages because many client do not know what they need. It is same thing you go to pizza shop and they ask you what ingredients you need? May be many will like that but I will say just give me good pizza.

Making exceptions to package offers?

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