Toll free phone number

energizedit · Feb 23, 2017

Do you use a toll free phone number? eg. 1-800 or 1-888 etc.

If so how do you have it set up? Eg. are you using a hosted voip solution or something else.

Thanks

austenite · Feb 23, 2017

We used to have a toll free number forwarding to our landline telephone number, if no answer there it forwarded to one of our mobiles.

We ended up dropping telephone support due to its lack of use.

StartVM · Feb 23, 2017

I have used Grasshopper in the past. I think it depends largely on the clientele that one is attracting as to whether or not it will be used however. In my experience, the number is there more so as a business formality rather than actual use.

Robert Plummer · Feb 24, 2017

We use a cloud-based VOIP PBX. We have the option of adding toll-free, but instead have 3 regional local-numbers in places where we have buildups of customers or remote-employees (let's call them POP's).

As mentioned before, the phone is rarely used for support, but IS often used for sales. A lot of old-guard brick-and-mortar businesses and organizations like to use the phone, and as such we will always have our PBX available.

HostXNow · Feb 24, 2017

We use https://www.ereceptionist.co.uk for Sales calls only.

PaperWolv · Feb 25, 2017

I have used Grasshopper in the past but no longer do so because our clients rarely utilized calling. We do have a local number but again it's rarely utilized as most clients simply open a ticket in HostBill when they need help. Technical issues are easier to handle via ticketing anyways in my opinion and tickets are usually at least acknowledged and (most) handled within 30 minutes of being opened.

We do have a few customers outside of the USA (for whom a toll free number might benefit) however none of them ever called when we did have the toll free number. For clients within the US I think most cell phone providers offer free domestic long distance so dialing a toll free vs local number makes no difference.

BlaZeX · Mar 22, 2017

Used Grasshopper.io in the past but was useless. Just got a call few times regarding silly issues & one call was from a web designing company who spammed us to get our site designed by them.

So I think its useless unless you have hordes of clients who are impatient.

Hannan · Mar 22, 2017

Any provider you guys recommend? We are thinking to get a US number.

HostBastic · Mar 22, 2017

If you are registered business or company most telecom providers will be able to setup a toll free number which is paid for monthly or atleast a regular pay per call phone number which will redirect to your desired phone number.

Toll free phone number

energizedit

Well-known member

austenite

Well-known member

StartVM

Well-known member

Robert Plummer

Member

HostXNow

Well-known member

PaperWolv

Member

BlaZeX

Active member

Hannan

Member

HostBastic

Well-known member

Latest posts New threads

Latest posts

New threads

Latest Hosting Offers New Reviews

Latest hosting offers

Popular Contributors - Past 30 Days

Sponsors

Tag Cloud