Who is responsible for my website down? Hosting, web developer or domain registrar?

rainmaker11 · Apr 18, 2016

I've a blog which is often downtime 1 time for 2 months. I am hosting my site at a hosting and domain at another place, they are quite different companies. My blog was built by a web developer and base on wordpress. Before I start talking to them on this issue, I want to know to whom I should talk to? Registrar, web developer or my host? Who's responsible for this problem when my site downs?

Shahzadqayyum · Apr 18, 2016

You are using a shared hosting? right? and what errors you see in the browser when your site does not respond?

Malcolmjr96 · Apr 18, 2016

Hi,

Generally, it could either be the host or the developer, depending on the error. Like Shahzadquyyum mentioned

Shahzadqayyum said:
You are using a shared hosting? right? and what errors you see in the browser when your site does not respond?

we need to know the error to say for sure.

MrRapidHost · Apr 19, 2016

If you could provide us with more details, we can help you better.
As the fellow above said it might be the host or the developer.

rainmaker11 · Apr 23, 2016

Malcolmjr96 said:
Hi,

Generally, it could either be the host or the developer, depending on the error. Like Shahzadquyyum mentioned we need to know the error to say for sure.

MrRapidHost said:
If you could provide us with more details, we can help you better.
As the fellow above said it might be the host or the developer.

When I visit my site, it showed this on my browser.

This site can't be reached
refused to connect.
ERR_CONNECTION_REFUSED

Does this come from web hosting or my internet connection?

RDO Servers · Apr 24, 2016

Here is some information for you to help determine the cause of that error. http://www.techfor.us/2015/11/fix-err_connection_refused-error-in-google-chrome/

When you receive this, try visiting your site with a different browser?
Also try accessing your site on http://www.downforeveryoneorjustme.com

WorkerBee · Jun 16, 2016

I'll say Web Host but you never know if someone is trying to dose or attack your site.

HyperHost · Jun 17, 2016

You can also try this to fix error err_connection_refused.

VirtuBox · Jun 18, 2016

It seems hard to believe it come from your domain registar. At first you can move your DNS servers to Cloudflare to be sure it's not the DNS.

Who is responsible for my website down? Hosting, web developer or domain registrar?

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