Cant access my website, but others can! Why?

HostSailor

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May 16, 2014
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You might face the issue of getting blocked from your server or cPanel due to incorrect login attempts. There are a few common reasons for the same and also the possible solutions are also provided here:

Why I am getting blocked:

  1. The firewall system will be configured with a blocking system after 3 incorrect login attempts to cPanel, email accounts, FTP, WHM, etc.
  2. cPHulk Bruteforce system in WHM might also do a similar blocking in case of failed attempts.
  3. If you have tried to log in to the VPS control panel using incorrect details, it will also lead to an IP block.
How to get back my access:

  1. Some of the blocks are temporary and they will be unblocked after 1 hour. For example, if you get blocked from accessing the VPS control panel, you will be able to access with the correct logins after 1 hour.
  2. If the block is not temporary, you can whitelist your ISP IP by accessing the server from a different internet connection if you have root access to it.
  3. If you don't have root access, you need to seek help from the support team. Either you can open a case from your client area or else send an email to [email protected].
 

maazkhurram

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Oct 3, 2022
Messages
1
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1
I also got locked out from C-Panel But i contacted the support immediately they first verified me about if i am the owner then the helped get back in. Tell me if My website has high security or not?
 
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