Difference between a small and big web hosting company?

MooseLucifer

Well-known member
Registered
Joined
May 20, 2016
Messages
149
Points
28
What is the difference between a small and big web hosting company? its by number of technical supporters, servers or something else? any opinions?
 
Last edited:

ProResellerHost_Jack

Member
Registered
Joined
Sep 11, 2020
Messages
33
Points
6
I believe that the answer(s) to your question are all going to be subjective to each person that responds.

You will have those that respond indicating that a small web host has less than 10,000 customers, while a large one has 10,001+ customers.
Same goes for servers or staff. Alternatively, you could look at how valuable the company is, if it's a publicly traded company, you could look at the market cap and see how large the company is.

For me, I believe that there is no fine line distinction between small and big web hosting companies. I would give an estimate that small companies are somewhere between 0-500 customers, 501-1000 customers for medium, and large being 1001+ customers. Web hosting companies come and go all the time because of how cutthroat the competition is. Additionally, there are a significant number of companies that aren't actual companies and aren't registered to do business. That's another thing to think about.
 

Jeff Martin

Active member
Registered
Joined
Oct 30, 2019
Messages
78
Points
8
New webmasters practically all the time go with the most popular web hosting corporations instead of working to the small startup web host. Just like in the actual world, a customer is more probable to purchase a brand name product than to go with an anonymous brand. It is the same way in the web hosting world. There are numerous reasons for this:

A minor number of big and popular hosts hold the market share.

Big hosts have more money to expend on advertising and to develop their brand.

Big hosting corporations are seen as more dependable and trustworthy.


Though, after going through one or two big hosts you will shortly realize that just as its a bigger web hosting company, doesn't certainly mean they deal a improved hosting service.

While the bigger host can deal more resources for a much lesser price, the small web host is typically more willing to go out of the way to help you. It is hard to say which is improved because it really depends on your needs and experience. If you have a bunch of websites and know the ins and outs of website development, than you will likely find a large web host suitable. Though, if you are new and need guidance, than the small host is possibly the best choice for you. It’s worth the extra money to make sure your new website is impeccable.
 

digitalone

Member
Registered
Joined
Feb 8, 2016
Messages
24
Points
1
Big hosting company have customer care team. They can solve your all queries within few second and small hosting company have limited clients that's why they don't have customer care team. They response each query within 24 hours.

Large companies have many experience as compared to small companies.
 

Harry P

Well-known member
Registered
Joined
Feb 3, 2015
Messages
447
Points
28
Harry P
They can solve your all queries within few second and small hosting company have limited clients that's why they don't have customer care team
I have to agree with this opinion, that's why I was confusing when chose hosting services from small web hosting companies.
 

S4 Hosting

Well-known member
Moderator
Hosting Provider
Joined
Mar 5, 2021
Messages
177
Points
16
S4 Hosting
Big hosting company have customer care team. They can solve your all queries within few second and small hosting company have limited clients that's why they don't have customer care team. They response each query within 24 hours.
Sometimes that is true, but it all depends on the way that the big company has their support set up.

In a lot of cases you will end up with someone who doesn't actually know very much about the technical side of things and is literally copy and pasting responses depending on the questions that you ask, and will need to refer it up the technical ladder if your question doesn't end up being easily solved using their standard replies.

They also, again depending on the company, have a lot less flexibility and freedom to make decisions, or to come up with creative solutions.

There are big companies with good support and there are some that have terrible support. The same thing goes for small companies as well.
 

coolhandle

Well-known member
Registered
Joined
Nov 13, 2019
Messages
92
Points
6
Opt for a web hosting firm to host your website isn't stress-free nowadays. There are accurately thousands of web hosting businesses to select from, each proposing different combinations of web space, bandwidth, extras, and customer support. Some firms lure clients with exceptionally low prices on the physical assets like space and bandwidth. In return, though, most clients of these extremely low-priced companies get poor - if any - client and technical support. In the hosting business, as with everything else, you typically get what you pay for.

Take a look at the vital factors that needs to be taken care of while picking a hosting company:



• Define the platform of the web server keeping into account the website to be hosted.

• Study the features with the package for example data space, email accounts, FTP accounts, traffic etc.

• Have clear idea about the amount associated with the website hosting package and confirm about the money back assurance policy.

• Know about the uptime feature, the firm provide to its customers.

• Be sure, if the firm has a reliable name in the hosting industry.

• Look for website hosts which can provide customizable packages.

• Make sure if the company offers quality client services for instant trouble shooting.

There are a lot more things to deliberate but this list alone will get you a great hosting site if you look for them to have all of the above.
 

mason.jr8

Member
Registered
Joined
Dec 7, 2020
Messages
18
Points
1
I think it does not matter if the hosting company is big or small, the thing that matters is the quality they provide
 
Last edited:

Rahul_A

New member
Registered
Joined
Dec 8, 2020
Messages
8
Points
1
I think it does not important weather company is big or small. We need to understand few things before choosing best company for us.
We must take a look at the prices and the features they are offering
There are many sites who offer comparison feature. you can do compare companies there.
 

Harry P

Well-known member
Registered
Joined
Feb 3, 2015
Messages
447
Points
28
Harry P
I would add these points and you can make them as references about the difference between a small and big web hosting company.

Technical support: Big web hosting companies generally have more resources to provide 24/7 technical support, while small web hosting companies may only provide limited support during specific hours.

Servers: Big web hosting companies may have a larger infrastructure, with more servers and data centers located in different regions, offering more options for hosting solutions.

Features: Big web hosting companies may offer more features and tools for website building and management, as well as advanced security options.

Cost: Small web hosting companies may offer lower prices and more flexible plans, while big web hosting companies may have a more diverse range of plans with a higher cost.

Reliability: Big web hosting companies may have a more reliable infrastructure and a better track record of uptime and performance, while small web hosting companies may have more limited resources to ensure uptime and security.

Ultimately, it depends on your specific needs and budget as to which type of web hosting company would be best for you.

:)
 

emily125

New member
Registered
Joined
Nov 10, 2021
Messages
1
Points
1
I think it doesn't matter if the hosting company is big or small, the thing that matters is the quality. In the world of web hosting, there are many options that will all get your site on the web. There are many sites who offer comparison feature. TVDIT provide web hosting services.
 
Last edited:

RoseHosting

Well-known member
Hosting Provider
Registered
Joined
Jun 16, 2016
Messages
93
Points
8
The support is the most important. So it does now matter if the hosting company is big or small.

You can follow these points while you are choosing the best hosting company for you:
-Check the web host’s server uptime record
-Check if they offer multiple add-on domains
-Ask about the company’s refund policy.
-Find out what a basic contract offers.
-Check for specialty features.
-Always check the reviews
 

Spyderhost

Member
Registered
Joined
Nov 16, 2021
Messages
21
Points
1
Rosehosting hit the nail on the head with their post. The problem is that people often think that bigger is better and while sometimes this is true, it is not always the case. Smaller hosts struggle with this everyday as many people buy based on large advertising budgets and what they see consistently in front of their face. Everyone knows GoDaddy because of their Television ads such as the GoDaddy girls that have run during the Superbowl. Base your choice on the reviews you read on reputable sites such as well known web hosting forums where people post reviews based on real life verifiable experience. Don't buy because some big company placed an ad during the halftime show of a sporting event.

The support is the most important. So it does now matter if the hosting company is big or small.

You can follow these points while you are choosing the best hosting company for you:
-Check the web host’s server uptime record
-Check if they offer multiple add-on domains
-Ask about the company’s refund policy.
-Find out what a basic contract offers.
-Check for specialty features.
-Always check the reviews
 

etechsupport

Well-known member
Registered
Joined
Jun 25, 2020
Messages
118
Points
16
In my opinion, there is no clear-cut difference between small and large web hosting businesses. I would guess that small businesses have between 100 and 500 clients, medium-sized businesses have between 1000 and 5000 consumers, and large businesses have more than 5001 customers. Due to the fierce competition, web hosting businesses often come and go. There are also a lot of businesses that aren't legitimate businesses and aren't authorized to conduct business. Another thing to consider is that.

If you are looking to outsource a web hosting provider then I will suggest for eTechSupport. eTechSupport is one of the best web hosting support providers in the current market. eTechSupport is providing you services like: Outsourced Hosting Support, 24x7 Server Monitoring & Management, Database Administration, Server Security & Hardening, Server Migration, Dedicated Support Staff, Ticket, Live Chat & Telephone Support, Hourly Administration Jobs.
 
Last edited:

AlbaHost

Well-known member
Moderator
Hosting Provider
Joined
Jan 18, 2017
Messages
780
Points
43
Big hosting companies are more expensive, but they have different departments, so if something breaks on your website, you can always get help from another department.
Oh yeah keep dreaming. So if support department cannot fix your issues in which you wait days to get a response, here is billing department that will fix on behalf of support department right? I wouln'd be suprised if someone nowadays will not mention that Bill Gates will jump to fix your issues even if you are with XY company.
 

HifiveHost

Member
Registered
Joined
Sep 6, 2020
Messages
35
Points
6
Small and big web hosting company is defined by multiple factors, below are some major points.

Number: Yes, the number is considered, because as the customer increase, we have to increase the number of admin's to take care of it for big companies.

Tech Support: Level of support, we get from small as well big companies, the small company provide support for a specific product, but big companies provide support on multiple platforms.

Infra Setup: Most of the small companies, depends on infra, hardware, and server setup on the big companies, big companies have their own setup.

Product/Platform: Big companies, provides multiple services and support to them, here we do not have to depend on third-party support
 

myresellerhome

Well-known member
Registered
Joined
Jan 21, 2022
Messages
85
Points
6
Hey there!
There are a few significant differences between a small and large hosting service.
1. Size
The most significant difference is the size between a large and small hosting service provider.
2. Resources
In general, large hosting service providers have a significant lead compared to small companies in terms of resources available.
3. Market
Usually, large hosting companies can cater to almost anyone in the market. In contrast, small hosting providers typically have their own USP and niche market.
4. Customer service
Large companies usually have customer service available in a lot of areas, providing support in various languages. However, small hosting companies can't afford this many resources and are limited to a few or one language with limited but on-point customer support.
5. Customer value
This is something I believe isn't talked about much. Usually, due to their large customer base, big hosting companies don't care for every one of their customers. In this case, small hosting companies are excellent. Due to their limited customer base, they actually care about each of their customers and go to great lengths to satisfy their consumers.
 

ZeusCosmos

New member
Registered
Joined
May 13, 2022
Messages
5
Points
1
I noticed a lot of hosting companies are small and run by one person. This can present unique challenges because if something happens to this person running the company there is often no backup plan in place. It can result in clients being left out of support or worse. Outside of that, I believe larger scale companies devote more resources to customer service but it doesn't always work out for the best with generic responses and untrained resources.
 

SenseiSteve

Web Hosting Sensei
Hosting Provider
Registered
Joined
Nov 11, 2015
Messages
273
Points
28
SenseiSteve
Hiring technical support personnel can get pricey and that's the primary reason smaller hosting providers either go upstream with reseller plans or managed VPS services.
 

webhostingworld

Member
Registered
Joined
Jan 14, 2022
Messages
49
Points
6
What is the difference between a small and big web hosting company? its by number of technical supporters, servers or something else? any opinions?
What is the difference between a small and big web hosting company? its by number of technical supporters, servers or something else? any opinions?
The following are some factors to take into consideration: size, resources, customer support, customer value,
 

EvaSmith

Member
Registered
Joined
Jan 15, 2021
Messages
26
Points
1
Hey,

Main difference is about support. Small web hosting companies may not have their own support team. But in large scale companies, they have their support team and it will be available by 24/7.
 

Hostings.info

New member
Registered
Joined
Jul 14, 2022
Messages
12
Points
1
Hostings.info
It's the main reason. but also can be a couple more differences:
- Price, a big company can decrease their price, because have a lot of customers
- Range of offers
Of course, it's just IMHO
 

David Beroff

Well-known member
Registered
Joined
Jun 14, 2016
Messages
1,488
Points
63
David Beroff
Main difference is about support. Small web hosting companies may not have their own support team. But in large scale companies, they have their support team and it will be available by 24/7.
Absolutely, the difference in support between small and large web hosting companies is significant. Small hosting companies might lack a dedicated support team, leading to potential delays or limited support availability. On the other hand, larger hosting firms typically offer 24/7 support through dedicated teams, providing quicker responses and comprehensive assistance to address issues promptly. The availability and quality of support often become a crucial factor for users when choosing a web hosting service, as it directly impacts their website's uptime, maintenance, and overall user experience.
 

artemsereda

Member
Registered
Joined
Jul 13, 2022
Messages
38
Points
6
It seems to me that the main difference is in the technical characteristics, the number of available servers, and the level of online support, and of course in the price). But personally, I prefer and advise others to look at companies that are gaining momentum, rather than giants. In small companies, they are more responsive to customers and their needs.
 

websouls

New member
Registered
Joined
Aug 5, 2022
Messages
2
Points
1
hey,
it's depend on company occurance,some companies are direct with google,and some are third or forth party.so this is the difference I think.
 
Newer Threads
Latest Threads
Replies
1
Views
14
Replies
1
Views
77
Replies
0
Views
68
Replies
0
Views
76
Recommended Threads

Latest postsNew threads

Latest Hosting OffersNew Reviews

Sponsors

Tag Cloud

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top