Notification: Resource limits exceeded by reseller account

David Beroff

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#1
Why am i getting this notification in Plesk Onyx? how to check and fix them? does it affect to my website works?

I received email like this

The 'Administrator' account is approaching or already exceeded the limits:
Webspaces: 011 Used / 0
Maximum number of mail accounts: 01 Used / 0
 

cloudean

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#2
Hello, Greetings.

The service plan assigned to you / created by you has 0 webspace and 0 mailbox allocation.
You are having more Web space[11gb probably ] and mail account[1] usage than set limit; that would be probable reason of notification.

You can either contact administrator or edit service plan details if you do have privilege .
refer : https://docs.plesk.com/en-US/12.5/a...ng-service-plans/service-plan-settings.32892/

Regards
 

David Beroff

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#3
You are having more Web space[11gb probably ] and mail account[1] usage than set limit; that would be probable reason of notification.
Yes I created more accounts on this plan but I think they can not exceed the allowed limitation.
You can either contact administrator or edit service plan details if you do have privilege .
I visited your link but I don't know where to check and disable this notification, or at least solve this probem.
 

David Beroff

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#5
Are you sure that, notification is about number of email account and disk space usage?
I am not sure about this. I want to know what made an account exceed the limited resource.
location : Tools & Settings > Notifications.
You are exact, I saw there are settings for notifications there, but I want to solve the problem by change its settings than disable notifications.

plesk-notification.jpg
 
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