Hi there!
Regarding to this post I tried to reach out my friends regarding this web hosting service provider which is the namehero.com. I don't have personal experience with this one but it seems legit. However I also do some research for the top best web hosting services or service provider. As I can see the namehero.com is not listed as one of the top web hosting services.
For me, one of the factor the I'm considering is the people and the experts choice when picking or choosing services. After I got data with the choices that's the time I'm starting to compare.
For the web hosting services the details that I'm comparing our the Bandwidth, compatibility, reliability and the security. If you really want to try Namehero, you can check those criteria.
Hope this help.