How to Be Good Hosting Provider?

rasanjanad

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Hello Guys.

Let's comment in below. How to Run and Be a Good Hosting Provider? How to get Positive Feed Backs from Clients?

This is will help for our all hosting provider in this forum

Thanks
 

serverbundle

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I believe in the following points when it comes to becoming a good hosting provider

- Security, Security, Security!!
- Weekly Offsite Backups
- 24x7/365 days support
- Latest node hardware ( especially server grade hardware )
 

norled

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Fast & reliable servers
Good prices
Good backups
Customer support
Little to no downtime

Anything else?
 

rshosting

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rshosting
Being honest is one of the most important points to be a Good hosting provider.

Be honest to customers about your servers, network, support etc. If you cannot offer 24/7 support, mention on your website the limited support hours.

If you have low configuration servers, be honest and inform the same to your customer if they ask.

If your servers have any ongoing issue, be honest and inform the same to customers.

Customers will appreciate your honesty and will be patient if any adverse situation arises.
 

HosterDaddy

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Hello Guys.

Let's comment in below. How to Run and Be a Good Hosting Provider? How to get Positive Feed Backs from Clients?

This is will help for our all hosting provider in this forum

Thanks
Let's make it easy, We have been providing web hosting to our customers since 2012 and got lots of positive feedbacks in terms of reputations on other forums, comments, reviews etc. So as per my expereince believe the Strong factor to get positive feedbacks is SUPPORT.

If your support is awesome then people will like your company and your services, there are most of the customer wants their problems should be solve almost instantly without waiting replies on the ticket etc. I know its quite difficult to provide instant support in most of the big problems but still we can try our best to solve them instantly on the live chat. Here are the few points which i think should play a major role in positive feedbacks:

1. Instant Support
2. Friendly Behaviour of company's representatives
3. 24*7 support Availability
4. Strong Privacy
5. Protection against any attack like ddos etc
6. Instant order setup
 

AlbaHost

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Just be a good person and a good knowlegde and you are a good provider too ;)
 

webhostuk

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I would rank..
1) Good quality hardware and security with fast performance
2) Avoid unlimited and oversell
3) Most important will be support quality
4) Price
5) Features
 

VictorVictories

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To be a good hosting provider one has to provide all the necessary factors like, fully managed 24X7 Support, performance hardware, No Hidden Costs, Free setup, affordable price, 100% Uptime, etc.
But one thing that customers appreciate is honesty of the web host and if any hurdles prevent in getting a solution the web host informs the client about that hurdle. It will be valued by the customer, and the goodwill of the company will increase.
 

NameHero

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Hello Guys.

Let's comment in below. How to Run and Be a Good Hosting Provider? How to get Positive Feed Backs from Clients?

This is will help for our all hosting provider in this forum

Thanks
In this industry, it all boils down to customer service.

You can have the best equipment, the best features, and the best prices, but if you can't answer a ticket/live chat/or phone call fast - you won't succeed.

Good customer service will generate all the positive reviews you need to be successful.
 

IgorMKD

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rasanjanad you start with good offers but most of them looks fake because the support of your side is always off i saw some reviews telling that your servers are down most time ?
 

StackArcVPS

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Just be honest about your services, pricing, offers, support, issues, etc. Never oversell, never make promise that are impossible to keep also have no downtime at all. Give no chance for your clients to complain at all.
 

SvenHost

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- Quick Support
- Regular Backups
- Reliable hardware
- Security
- Regular Checking IP for blacklisting and proactively taking care of it before situation gets worse.
 

BuzzNoc

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I would have to say to become a good hosting provider you gonna needs to offer

great support.
great security.
fast and reliable hardware.
great prices (not to cheap) people will think its a scam.
Constant updates.
Weekly Newsletters.
Constant Promotions.
Giveaways!!
Daily backups or Weekly
 

mekath

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Well for being good hosting provider, it needs to have:
1. Good technical support
2. Best Services
3. Speedy Response
4. Full-security
5. Regular Backups

Mekath
Accountant in SageNext Infotech LLC
 

Mahfuz

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1. Honest in Providing Support
2. Top-notch Service
3. Keeping customer aware when downtime occurs
4. Security Maintenance
5. Keeping Backups
6. Best Price Offer
7. Best Network in Datacenter
 

timothykiko

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In my personal opinion, a good web hosting provider is providing what they offers and maintaining the quality of services.
Support, good hosting features, pricing are one of the most important things for a customer and it will tell you if that's a good hosting provider or not.
 

Matt Eberlie

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Latest Updates
24/7 quality support
Server Backups
Give Value to your customers
Security
 

instacarma

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Do you know that at least 4 out of 5 customers will not go back to a business after a bad experience? This equally applies to your 24/7 web hosting technical support services. And therefore, as a hosting services provider, you cannot risk losing your customers just for this reason. So, it is advised to be careful while choosing your hosting technical support provider partners. While choosing your hosting technical support provider partners, it is a lot more than just their experience level that you should be careful about.
 
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