Idera/R1soft Agent will not connect!!!!

cPanelHosting

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Hello,

This post is just based on my servers that I have with Host NIT. It does not represent anything related tro Host NIT, I'm just a regular forum member,.

-Installed the backup manager
- added a vps server - this worked fine
- treed to add a cpanel centos server and it gets stuck at "cannot connect to agent"

I added the port 1167 in both firewall and iptables to be safe.
Whitelisted the backup Server ip
installed the new key
then I'm stuck! I dontr want to ask the other techs for help because it would just be a something simple and....well, you know, co-workers.

Suggestions would be appreciated.
 

RDO Servers

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Can you ping each server, from the other?

Have you checked the logs for any other errors?

I have found R1Soft issues can be a challenge to diagnose, but their support is friendly and happy to help when needed.
 

cPanelHosting

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Yea it can ping
Checked the logs and the only thing in there is a bunch of failed attempts to connect to the agent.
 
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