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You always want to achieve higher sales and maintain a number of loyal customers purchase through your website . However, contrary to expectations of you, the client seems very difficult and parsimonious with their pocketbooks . You wonder if the sales strategy of their missing anything else? Please check the following tips, you will certainly find the proper answer for what you are wondering .
1. There is a refund policy obvious and reliable.
One of the weaknesses of online business that customers usually do not put much trust in the seller.They afraid of they will have to pay up, or buy the bad quality products do not match the information they read .
To solve this problem, your website should additional refund policy for customers. Refund Policy is your commitment to customers, to increase confidence and remove barriers to psychological purchase. In the refund policy, do not forget to list the detailed provisions relating to compensation if the quality of the commitment, malfunctioning during shipping or technical errors .
Customers will trust you if you build business clear and principled .
2. Advice after purchasing
You often hear "advice before buying" but rarely heard "advice after buying " right? This is a common way of thinking . Many people believe that simply advise the customer to purchase the full decision. However, one customer can always purchase your 2nd , 3rd...so, after buying, consultants will help you create a good impression with customers , demonstrate your interest and make customers choose you next time .
Make phone calls asking about the status of the product, please feel when using customer and suggest them using the best products . These words are asking small but much needed and will be one of the factors that make the difference between you and other businesses .
3. Organization program gratitude to customers
Customers increasingly become "God" . Pleasing God this day is one of the more difficult things because the level of competition increasing. Your company can satisfy its customers the best, it's business advantage in the marketplace .
Customer appreciation program is one effort you can take to increase the relationship between you and your customers . Please select the appropriate timelines as your business circle 2 years old , 3 years old , etc. .... to roll out incentives for customers.
4. Providing free services for customers
Google became one of big corporation with the largest global sales, but what this tycoon gives people the majority are free : Search, Youtube, Gmail , etc ... When you bring something free for customers not mean that you suffer . Conversely , if you take advantage of this strategy effectively , you will get peace of customer affection. Once they love you, they will introduce you to many people and that you should not take too much to marketing costs .
The idea of ​​free stuff to give the customers will also plentiful. However, the key is to make customers feel that the value of the items as they are donated. Do not give what customers want.
Selling products in online business is more difficult and requiring more creative, flexibility and thoughts towards customers. The above strategies will help you increase your sales in online business. If you have new ideas on that, don't hesitate to share everyone on this thread. I appreciate that!
1. There is a refund policy obvious and reliable.
One of the weaknesses of online business that customers usually do not put much trust in the seller.They afraid of they will have to pay up, or buy the bad quality products do not match the information they read .
To solve this problem, your website should additional refund policy for customers. Refund Policy is your commitment to customers, to increase confidence and remove barriers to psychological purchase. In the refund policy, do not forget to list the detailed provisions relating to compensation if the quality of the commitment, malfunctioning during shipping or technical errors .
Customers will trust you if you build business clear and principled .
2. Advice after purchasing
You often hear "advice before buying" but rarely heard "advice after buying " right? This is a common way of thinking . Many people believe that simply advise the customer to purchase the full decision. However, one customer can always purchase your 2nd , 3rd...so, after buying, consultants will help you create a good impression with customers , demonstrate your interest and make customers choose you next time .
Make phone calls asking about the status of the product, please feel when using customer and suggest them using the best products . These words are asking small but much needed and will be one of the factors that make the difference between you and other businesses .
3. Organization program gratitude to customers
Customers increasingly become "God" . Pleasing God this day is one of the more difficult things because the level of competition increasing. Your company can satisfy its customers the best, it's business advantage in the marketplace .
Customer appreciation program is one effort you can take to increase the relationship between you and your customers . Please select the appropriate timelines as your business circle 2 years old , 3 years old , etc. .... to roll out incentives for customers.
4. Providing free services for customers
Google became one of big corporation with the largest global sales, but what this tycoon gives people the majority are free : Search, Youtube, Gmail , etc ... When you bring something free for customers not mean that you suffer . Conversely , if you take advantage of this strategy effectively , you will get peace of customer affection. Once they love you, they will introduce you to many people and that you should not take too much to marketing costs .
The idea of ​​free stuff to give the customers will also plentiful. However, the key is to make customers feel that the value of the items as they are donated. Do not give what customers want.
Selling products in online business is more difficult and requiring more creative, flexibility and thoughts towards customers. The above strategies will help you increase your sales in online business. If you have new ideas on that, don't hesitate to share everyone on this thread. I appreciate that!