Struggling to install SpamAssassin in Plesk

AlpineHost · Aug 20, 2024

Hi all,

Need some help please. I am trying to install SpamAssassin in Plesk. I have run it with SSH but getting - ERROR: The product 'Plesk' is not installed yet.
What is the next problem solving step?
Command used: plesk installer --select-release-current --install-component spamassassin

ITivan80 · Aug 21, 2024

1. Log in to your server via SSH as the root user.

2. Update your server's repositories by running the command:

```
yum update -y
```

3. Install SpamAssassin by running the command:

```
yum install spamassassin -y
```

4. Once the installation is complete, start the SpamAssassin service by running the command:

```
systemctl start spamassassin
```

5. Enable the SpamAssassin service to start on system boot by running the command:

```
systemctl enable spamassassin
```

6. Configure SpamAssassin in Plesk by logging in to your Plesk control panel and going to Tools & Settings > Spam Filter.

7. Select the checkbox for "Switch on spam filter support."

8. Under Spam filter settings, change the default action to "Move message to the Spam folder."

9. Under Black/White Lists, you can add email addresses or domains to the respective black or white list.

10. Click on Apply to save your changes.

It's important to note that the installation and configuration of SpamAssassin can vary depending on your server and operating system. It's always best to consult your hosting provider's documentation or seek professional assistance if you're not familiar with the process. Additionally, if you are not comfortable working with SSH, it is recommended that you do not attempt to use this method.

ujiancbt · Aug 21, 2024

Is it fixed? since it's paid product, You may also reach please support for help.

nisha_bullten · Aug 24, 2024

First check Plesk Status this command: `plesk version`.

check you are connected to the correct server where Plesk is installed.

check Root Access .

Reinstall or Repair Plesk with this command: `plesk repair installation `

Run the SpamAssassin Installation Again with this command: `plesk installer --select-release-current --install-component spamassassin `.

For Additional issues-: check the logs in /var/log/plesk/install/ for any specific errors related to the Plesk installation or the attempt to install SpamAssassin.

If still showing error and problems with the installation, running this command-`plesk repair all` might fix general issues with Plesk.

AlpineHost · Aug 29, 2024

So, after trying various methods, we still ended up with the same result at the end.
We then took the decision to do a full backup, and reset the server then re-install Almalinux 9, then re-install Plesk. When running the updates, we got the same error again.
We then reset the server again but this time installed Almalinux 8, then ran Plesk again and then updates. And what do you know, no error and all functionality returned to Plesk. So in the end.....Alma 8 is more compatible with Plesk than 9.

Struggling to install SpamAssassin in Plesk

AlpineHost

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ITivan80

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ujiancbt

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nisha_bullten

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AlpineHost

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