Changing current web hosting server to a new server? need your recommendation!

Chris Worner

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I am wanting to change a current server to a new server which will give me better speed for my websites. Which one are recommeded by you? pls give me any suggestions? I am considering to use OVH, Amazon cloud, Google Cloud, Digital Ocean or Online.net...but not sure which one will give me 100% up time and best speed?
 

UH-Peter

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That's a great question, and I really love attending to these type of questions. The choices you have selected are pretty good and most of which are very popular choices. Keep in mind though, you're choosing the big wig providers. So their servers are robust, and in some cases the lack of attention to detail is included. All of those providers are by volume, whereas you go with a smaller, reputable provider. You might be able to squeeze more for your money and get the extra tentative to care in your specific needs.

First thing you need to do is figure out your budget. If you have done that already by dialing down the choices you've mentioned in your post, then that's a great start! If you haven't, lets work on that first. Next is to narrow down, what are your requirements are? Is a dedicated server over a hosting environment crucial or even right for you? Is it needed? I ask because more often than not, sometimes people buy more than what they need. Sometimes a VPS might just do the trick depending on the type of website your running, but I'll agree that with a dedicated server, you get complete and total control. What about your website traffic? What type of traffic are we taking about daily? Content? A mix of text and images? More of one than the other? Any specific functions? Plugins? How many plugins are active? Any that are known to have load issues? Security? Do you have any security requirements to be installed? Has there been any issues of any attacks towards the website like Brute Force attacks?

Without more information, some of the advice may not be helpful...and some will start to argue that advice. For instance, if your traffic is still within a certain range, then maybe a reputable VPS host would work. If your traffic or resource usage is beyond that, then a better solution is needed.

Uptime is important and it's good to find a host who takes that into account seriously. And I'm not just talking about the advertising mumbo-jumbo, but a company that stands behind that guarantee. I would check out each of those providers TOS/SLA fine print which is important when you are seeking 100% uptime.

Moreover, I think it's also important to look at how you will be rewarded when it comes to any unforeseen downtime. Generally with a 100% uptime, the data centers generally utilize a N+1 redundancy, from incoming power to outgoing data streams. This means that, when a system breaks, service is routed around the failed components to a backup without any downtime. It's important to make sure that the provider of your choice takes redundancy to extremes in order to mitigate unlikely disasters.

Now lets talk about speed. As this can differ depending on your location and not just the actual network. Most of the times, customers like to ping an IP address, with so many GEO location IP's going on right now and becoming a popular choice these days, it doesn't really say anything about the server speed. Even as such, downloading a test bin file. Thats your connection to the server, but has nothing to do with the specific server speed because it relies on your connection as well. Now when we look even beyond the complications brought on by varying connections, ping time tells you nothing other than how fast the given server responds to a ping. If you want to test, say, how fast a server will do a file transfer, the only way to do so would be transfer a file. A server that gives a ping request a high priority might look better, but wouldn't you rather be retrieving files from a server that gives a high priority to ftp requests?

At least with most of those providers in your list, you're going right to the source of the servers so you'll likely get the uptime and in some cases the speed you desire. Hope that helps!
 

Kaz Wolfe

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I used Google Cloud, Digital Ocean and OVH, I would stick with OVH or DO because it is more easy to control your hosting servers than Google cloud. If comparing about pricing, OVH will be the best choice.
 

Chris Worner

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Thanks for your recommendation, I will purchase a new server from Amazon or a provider here next week. I would try both to see which one is better.
 

cloudministerdev

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before choosing a provider please keep in mind some points like uptime , emergency support , managed server , cost , instant call or skype support when required etc. You have to decide first your requirement and how much data is there t be hosted . You also can go for any managed hosting provider so that there are no issues of security and uptime on server .
 

Kaz Wolfe

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UH-Peter

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UH-Peter
That's pretty interesting. Skype support -- I've heard of it before in the past but I can't imagine a web host with a substantial client base to handle such incoming requests. For a small time provider, it would certainly work and be largely beneficial to clients. But, for how long? Slap 1,000 clients to that provider, with at least 100 requests at a single time. You'll be waiting longer than any live chat, or ticket based/phone support. Personally, I would be a bit weary on the Skype support, unless Skype offers multi-user login's a single tech won't be able to handle more than a 2 requests at a single time. Any more than that it wont be efficient at least. This is also dependent on the complexity of the issue. Always going to depend on that. Go with a provider that can guarantee you a response within a certain time period and ask them what they're willing to do if they pass the required time. This is beneficial to you. See if they provide live chat support, ask them what level of support do they provide for live chat. Most live chat's only handle basic requests, again as I mentioned earlier, complexity -- that's important. Level 3 issues are complex, they take time, and require admin hours to resolute to the issue. It might be helpful to also ensure that provider has phone support, although not a very popular method for single individuals, it's an option that's better provided than Skype, live chat and ticket/email support. Plus you reek benefits of phone support. You get to put a voice behind the text, and you can ask various questions along the way and get a real time, real human response. Generally (in some companies) phone support technicians handle up to a max 2 situations at a single time and are generally tied into taking only a single live chat request while being on a single call. This will ensure your issue is being taken care of right away, over the phone as you wait. If the web host is large enough and has multiple employee's, expect for the max situations to be sized down to 1. This entails for an even quicker resolution. However all issues are based on the complexity of the problem, if it's something that requires deep admin hours, expect for a ticket to be opened on your behalf by most hosting providers, otherwise if it's a simple level 1/2 issue, you'll be able to get the issue fixed then and there. I just don't see the longevity of a large provider holding down Skype support for multiple requests.

Hope that helps!
 
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cloudministerdev

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cloudministerdev
At the time of custom migrations and management there is need of personal chat like skype . For further discussion please check you message box.
 
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