Is live chat easy to get customers for hosting sites?

David Beroff

Well-known member
Joined
Jun 14, 2016
Messages
935
Best answers
0
Ratings
75 1
Points
28
#1
Almost time I used live chat on hosting sites and asking prices and support before purchasing. Even when I bought a hosting package, I used live chat to get support if my hosting gets issues and I think it is a way to get fast support. What about you? do you need live chat? and if you are a web hosting provider, live chat is an easy way to get customers for hosting sites?
 

webhostuk

Well-known member
Joined
Jan 25, 2017
Messages
95
Best answers
0
Ratings
4
Points
8
#2
With our customers it's 99% chat support they use. Clients get fast update and resolution and support staff can quickly understand and replicate the error clients in getting via livechat to offer fast support. This relation with our customers has really helped our quality of support. Once you support is good you automatically get new customers by a recommendation from existing once.
 

Chris Worner

Well-known member
Joined
Apr 15, 2016
Messages
318
Best answers
0
Ratings
28
Points
28
#3
Live chat is a must-have on eCommerce websites today and I find it more convenient to get support before purchasing a product. :)
 

hostens

Well-known member
Joined
Jan 18, 2017
Messages
173
Best answers
2
Ratings
63 7
Points
28
#4
I would like to agree that live chat is a must have for hosting providers. Customers get faster answers to their questions about the services or receive help to solve the issue. Most customers feel safer when they see that the provider can be contacted instantly.
 
Recommended Threads
Replies
24
Views
2,173
Replies
3
Views
748
Replies
8
Views
948
Replies
3
Views
1,860
Replies
10
Views
121

Latest Hosting OffersNew Reviews

Sponsors

Latest Blog ArticlesMost Viewed Threads

Tag Cloud

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top