How to deal with your customers

Hazelting

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Oct 3, 2017
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In marketing , all sellers, dealers and resellers have their own techniques on how to deal with their customers. As a seller and dealer, I have to encourage my clients to avail my products and services, and at the same time telling them what are the benefits and the disadvantages they might get from it. We have to be honest and don't take advantage to them. As what you guys observed, what can you say about this?
Yes, you are right. We have to be honest to our customers unlike others who tell exaggerating information about the goods and services that they offer in order to persuade somebody to buy. It is disgusting on the part of the clients when they later know about it. As a result, the more they hate the product and never patronize it anymore. So, your ideas are such wonderful in order to have more customers.
 

cess_08

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Jan 24, 2018
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I have been in the BPO industry for quite some time and dealing with customers are not an easy job. You always need to put their needs first before yours. Meaning, customers are always right. You need to always put yourself on their shoes to understand what they are coming from. Emphatize and symphatize are the two keywords you need to always remember. You need to take dosage of patience in handling every situation and concern. They are customers and without them, we don't have our job. This I always remember whenever I am dealing with one. Talk to them with transparency is the best practice I have cultivated over the years.
 
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