How much do you pay employees

R Langley

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Just curious what is the going rate for various positions:

Sales (commission only)
Sales base + commissions

Tech support

any others...
L1- Salary Starts at $20,000/yr.
L2- Salary Starts at $35,000/yr.
L3- Salary Starts at $45-50,000/yr.

Sales is usually always commission pay or $15,000/yr.

Operations Managers - Starts at $60,000/yr depending on how big the operation is $60,000 per operations location, back in 2011 I was applying for a L3 support position at a web firm and this was the salary ranges they offered. For lower end hosting companies I have no idea the salary caps and not at liberty to discuss the caps of the company I work for now.
 

HostXNow

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Don't most new startups or small-medium sized businesses just outsource technical support nowadays? Usually cheaper that way and if you find a reputable provider the support times are usually better too. I would've thought that the ones who hire individuals are much larger companies.

I mean why pay around £1,000 month to one employee when you can pay around £500 month plus for a full outsourced technical support team who can provide TRUE 24/7 support as in reply within minutes and resolve most issues within 1 hour and more complex problems within 3 hours.

Of course, even if you outsource support, it's nice to have a few in-house staff but it depends on the business model and how things are run, etc.
 

Skylarkhosting

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New Startups mostly don't hire many. They start with owners working as full time sales / tech support and hire when they grow. I guess $200-500/mo is more than enough for tech supports. For sales, it's some commission / sale.
 

JixHost

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I had at one time paid $600/month for out sourced support from India. Big mistake as my clients wanted to kill me. Sales are by our affiliate program which pays 20 percent recurring for life.
 
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