Which features web hosting solutions will impress you?

rulebreaker

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Since many web hosting providers which lots of packages, after searching I realized that most of the recommendations are for large companies,
but obviously, there are many smaller web providers in this field that have a good service and good performance as well (or even better).

I saw this sentence somewhere: "the large company the less customer service".
 

AlbaHost

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Since many web hosting providers which lots of packages, after searching I realized that most of the recommendations are for large companies,
but obviously, there are many smaller web providers in this field that have a good service and good performance as well (or even better).

I saw this sentence somewhere: "the large company the less customer service".
Not only less customer service, but less quality aswell. Since big hosting companies fills their servers as much as possible even oversold nodes where they limit almost everything, from memory, i/o write read, number of processes etc. While small companies trying to attract their customers with performance because of low number of customers will deffo be better than big companies in terms of performance.
 

S4 Hosting

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This really does not have to be the case, I sincerely believe that it is possible for a company to scale up and grow without getting worse at taking care of clients. Obviously it is a lot easier for support staff to have a personal relationship with 10 customers than it is with 10,000 customers, but it is possible.

Sadly it seems that a lot of big companies, in hosting and just about everything else do start to let this slip as they get bigger, but let's be honest there are some smaller companies with pretty crap customer service as well.
 

AlbaHost

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Agree, but this small precentage is 10% from small companies, and 90% of them are from big companies, once a company reached enought customers, you are not a customer anymore with them but only e number.
 

Jeff Martin

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Web Hosting Providers are extremely competitive, and the monthly prices continues to drop, and that is a great thing for all customers alike. And the web hosting companies now need more than just price to differentiate themselves from the rest of the pack. One company with great history and experience is Solarvps Web Hosting.

The performance of Solarvps hosting is absolutely outstanding. They separate themselves with a 99.9% uptime which is quite impressive.

We offer the ability to host unlimited domains on one account, not to mention a free domain name. This also comes with unlimited parked domains, subdomains and add-on domains. This is a great feature because now you don't have to have 50 accounts for 50 different websites. You can manage all your sites within one account.

Choosing the best web hosting service is very crucial in any online business, as your choice of web hosts can either lead to more problems and lost sales on one hand, and the increase of sales and success of your online business on the other.

Make sure that you spend on quality and reliable web hosting to ensure that your online business is protected from downtime that can cause your business valuable clients and profits.
 

S4 Hosting

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They separate themselves with a 99.9% uptime which is quite impressive.
I don't actually see this as particularly impressive, but as something that should be a standard.

If your hosting company does not offer uptime of 98% or upwards then there is something wrong, it's also important that it is backed up with something in a Service Level Agreement, so that as well as just promising a certain level of uptime, customers are compensated in some way if the monthly uptime goes below that level.

We give a 99.98% uptime gaurantee in our SLA, we'd love for that to be 100% but it's just not practically possible for nothing to ever need to be restarted, etc.
 

RoseHosting

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You can follow these points while you are choosing the best hosting company for you:
-Check the web host’s server uptime record
-Check if they offer multiple add-on domains
-Ask about the company’s refund policy.
-Find out what a basic contract offers.
-Check for specialty features.
-Always check the reviews
 

rulebreaker

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After doing some research, find out some providers from Taiwan since I'm gonna expand my site in their market, have you hear about yuan-jhen information (or something like yuanjhen hosting host.com.tw?), if you are using or had experience with their service please feel free to share with me, so I can have more options before deciding to stick my site with them.
 

Crystal Haha

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I couldn't agree with you more “the large company the less customer service ”. The small provider will try their best to serve every customer and provide more benefits for their clients.
 

S4 Hosting

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I agree with you up to a point, but the fact is that companies grow. It's a huge challenge to keep the same focus on customer service as there become more and more of them, but it is not impossible. Companies just need to employ more support staff and maintain real relationships with clients.

Our company is growing but we think that customer relationships are hugely important, so we assign an 'account manager' to each new client, who will normally be the same main contact person all the time and who will answer their support requests, etc. Of course it doesn't always work out like that, support questions need to be answered as they come in, and if the account manager isn't available then someone else will pick it up. The other key thing is to make accurate notes on all communication and issues so that whoever does pick up the support request knows enough about the client account to be able to be as useful as possible to the client.

My point is that there is no reason that companies of any size can't put strategies in place to actually have relationships with clients and deliver great service, and some of them really could and should do better.
 

Crystal Haha

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Crystal Haha
Yes, I also agree with what you said. There are different solutions for big or small companies to maintain the relationship between customers and staff. Small companies will have a quicker response time while big companies may solve the problem better.
 

cirrushosting

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If you desire a successful online presence, finding the right web hosting plan would definitely be your major objective. Selecting a good one in today's world has been made harder than before as there are now numerous web hosts than you can think of. Identifying a good hosting company, however, poses a great challenge to a likely site owner.

A lot of companies are online offering various hosting packages, but frankly speaking, you must know the general standard before making your choice. Hosting businesses are distinctive in their deals and there are also untrustworthy ones you shouldn't get close to. It is very stress-free to classify those who cannot be relied on, they make additional promises than they can keep and won't offer you a free trial service.

A good host must be deliberately located in a city/country where adequate infrastructure exists to support its data centre. The centre must be able to operate for 24 hours deprived of interruption.

Generally, finding the best web host for your needs will mean you need to conduct research and do some comparison-shopping to make sure that you get the best value for your money.
 

coolhandle

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There are thousands of web hosting services available in the market around the world. But even if there are numerous companies, there are still common features that can be seen.

Server Type - A type of web server software that runs on the server.
Disk Space - The amount of actual space available to your website for storing on the web server hard drive.
Monthly Bandwidth - A measure of website traffic available to your website.
Email Accounts - the number of email accounts you can have with your account.

Web Hosting plans usually consist of a combination of features that make it easy and efficient to manage your website. This is the part where many web hosting companies differ as they want to provide different packages for a variety of target markets depending on needs. This enables you to make a choice based on your individual needs enabling you to pay for only what you need, but if you expect your business to grow and expect to have a lot of visitors on your website then it would be wise to choose an unlimited web hosting plan which is a popular and a fast growing trend.
 

anindahosting

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Since many web hosting providers which lots of packages, after searching I realized that most of the recommendations are for large companies,
but obviously, there are many smaller web providers in this field that have a good service and good performance as well (or even better).

I saw this sentence somewhere: "the large company the less customer service".
Hello,

The hosting companies you choose should really have the following features.

1- DDoS Protection (100% prevention of layer 3, layer 4 and layer 7 DDoS attacks must be guaranteed.)
2- It should have a weekly or daily backup feature at most.

The above features may be your most important reasons for preference. I recommend that you really pay attention to whether these features exist.

Thanks.
 

AlbaHost

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100% DDoS protection guaranteed?! Too good to be true! Just mention a single company specialised in DDoS protection industry that they guarantee 100% protection of all layer no matter the attack size!
 

johnmarketer

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Strengthen anonymity is must have feature. From reliable VPS service I'm expecting fallowing:
  • Anonymous sign-up
  • BTC payment privacy
  • Access via Tor
  • Offshore jurisdiction
  • Top security and uptime
  • Full root access
  • Affordable backups and snapshots
When it comes to other technical details, I'm happy with DigitalOcean reseller that guarantees the same specifications as DO does.
 

S4 Hosting

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I'm all for data privacy and freedom of speech, and there are cases where that might be useful, but the vast majority of people with any kind of legitimate business or personal sites have no need for that kind of anonymity at all.
 

Spyderhost

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Features for most hosting providers are similar. There are small differences and you should make a list of what your requirements are so you can better choose.

As for the argument that big companies provide worse service this is subjective and based on personal experience and expectations. However, many large companies do have great customer service because they do not lose focus on what made them great when they were small. The difference tends to be the people behind them.

Take for example EIG group who owns some of the big boys like Hostgator, Bluehost and others. They are considered the evil empire in hosting circles because when they take over a host they tend to decimate their service from servers to support. Their goal is to squeeze a lot of profits out of each server which causes service issues when done wrong. However, you still see a lot of good reviews from their brands that outweigh the negatives. So this goes back to what each of us consider acceptable service and support.

Just make a list of your needs and expectations and then maybe consider some support tests to see how each candidate company you are looking at performs. Do they give canned responses to every question you ask or do they actually give intelligent honest answers that are talking to you as the individual and not a general overall audience. Some support systems are based out of your home country and that is ok if they can provide amazing customer support for you, but if they can't meet your needs then you should consider someone else.
 

jacobwallace

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1. Disk/storage space A web hosting account includes a storage/disk space allocation that may be rented on a server.
2. Data Transfer/Bandwidth... 3. Control Panel Features... 4. Uptime...
5. A domain name is a name that is used to identify a website.
 
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