I am happy to know that you are considering venturing into web hosting business.In order to thrive,more than anything else put your client's needs first.This principle will guide you to your success.Make sure your hardware is top notch and also make sure the customers know this too.If customers knows you value quality,they will be very loyal to the business.Try to acquire a data center that is eco-friendly because some customers will really want to know if their activities are polluting the environment.It is also a good idea to provide the best customer support you can.Clients' views and opinions are what amount to your reputation.If they are unsatisfied with your support this may tarnish your business name.How can I make a web hosting business a success? What are the steps needed to achieve that goal?