Mail error: 550 Denied by policy?

Emily Routledge · Apr 18, 2017

While sending an email to our customers, we are getting back this error

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

[email protected]
host mx5.bn.vixxxxc.com [1xx.xx8.211.154]
SMTP error from remote mail server after end of data:
550 Denied by policy

What is it? it is error came from our server or from receiver's server?

Could any one please tell me why? How to fix it?

isix · Apr 18, 2017

Emily Routledge said:
While sending an email to our customers, we are getting back this error

What is it? it is error came from our server or from receiver's server?

Could any one please tell me why? How to fix it?

There are many reasons why its being blocked. Could be spam like in your email, could be your server not being configured properly to be able to send out mail, your server could be black listed. It could be a filter they have setup on their end that is triggering it.

Try to sent an email from another email account/domain (like Google etc.) to the recipient.

Emily Routledge · Apr 27, 2017

isix said:
There are many reasons why its being blocked. Could be spam like in your email, could be your server not being configured properly to be able to send out mail, your server could be black listed. It could be a filter they have setup on their end that is triggering it.

I want to check if my email or server was blacklisted or not but I don't know tools to do this task.

isix said:
Try to sent an email from another email account/domain (like Google etc.) to the recipient.

Tried to send to @gmail and @yahoo and both are working fine.

Mail error: 550 Denied by policy?

Emily Routledge

Active member

isix

Isix Hosting Services

Emily Routledge

Active member

isix

Isix Hosting Services

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