Error 404

jaseem.abdu

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Dears,

My company was hosting webpage in godaddy and the account got expired. But after some days we renewed it and GODADDY provided backup of files that was hosted. But after that i started receiving some drupal error. Following is the error. They informed me to put in right folder and create a database. Can anyone help me to resolve the issue as I am system admin am un aware of developing side


Home
Drupal
Error
Error message
PDOException: SQLSTATE[HY000] [2005] Unknown MySQL server host 'companyname.db.11887782.hostedresource.com' (0) in lock_may_be_available() (line 167 of /home/content/59/13976459/html/includes/lock.inc).
The website encountered an unexpected error. Please try again later.



Thanks
 

RDO Servers

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Seems they might not have restored the database, or if they did, they are in a different location.

line 167 of /home/content/59/13976459/html/includes/lock.inc
Is looking for the database at
marcom.db.11887782.hostedresource.com
But it is not finding the database there.

A)Check and fix your connection strings
B)Move away from GoDaddy!!
 

RDO Servers

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Somewhere in their control panel, there should be a section for databases.
Find the databases your site uses, then find where it lists the connection string to those databases
Update your site code with the correct connection strings.
 

jaseem.abdu

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Yes, But all the database is gone in this sections.Only SQL files are there in the some folder called _db_ . Can i create a database in any name? and do I need to upload those 3 sql s into different database by creating a database in godaddy section
 

RDO Servers

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Jaseem, I think you will need to contact GoDaddy Support.

It has been a long time since I have been in a GoDaddy account, but I believe that is a SQL Backup folder. You will probably have to restore those files to their actual database server.
But, I'm not sure.
 

jaseem.abdu

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Ok. Do i need to install DRUPAL in the control panel? for the site to work?
 

Philippe Gaucher

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Philippe Gaucher
As RDO Servers answered, you should contact Godaddy for support, besides, install a CMS depending on you, you can choose which will work best for you, You can install Drupal, Joomla, Wordpress for your hosting.

I don't think someone still is using hosting at godaddy at this time, it's really bad hosting service, just for domain name services then you could consider Godaddy, not for web hosting.
 
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