Error 404

jaseem.abdu · Nov 2, 2016

Dears,

My company was hosting webpage in godaddy and the account got expired. But after some days we renewed it and GODADDY provided backup of files that was hosted. But after that i started receiving some drupal error. Following is the error. They informed me to put in right folder and create a database. Can anyone help me to resolve the issue as I am system admin am un aware of developing side

Home
Drupal
Error
Error message
PDOException: SQLSTATE[HY000] [2005] Unknown MySQL server host 'companyname.db.11887782.hostedresource.com' (0) in lock_may_be_available() (line 167 of /home/content/59/13976459/html/includes/lock.inc).
The website encountered an unexpected error. Please try again later.

Thanks

RDO Servers · Nov 2, 2016

Seems they might not have restored the database, or if they did, they are in a different location.

line 167 of /home/content/59/13976459/html/includes/lock.inc
Is looking for the database at
marcom.db.11887782.hostedresource.com
But it is not finding the database there.

A)Check and fix your connection strings
B)Move away from GoDaddy!!

RDO Servers · Nov 3, 2016

Somewhere in their control panel, there should be a section for databases.
Find the databases your site uses, then find where it lists the connection string to those databases
Update your site code with the correct connection strings.

jaseem.abdu · Nov 3, 2016

Yes, But all the database is gone in this sections.Only SQL files are there in the some folder called _db_ . Can i create a database in any name? and do I need to upload those 3 sql s into different database by creating a database in godaddy section

RDO Servers · Nov 3, 2016

Jaseem, I think you will need to contact GoDaddy Support.

It has been a long time since I have been in a GoDaddy account, but I believe that is a SQL Backup folder. You will probably have to restore those files to their actual database server.
But, I'm not sure.

jaseem.abdu · Nov 3, 2016

Ok. Do i need to install DRUPAL in the control panel? for the site to work?

Error 404

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