How much did you know your hosting skill when selling a hosting service?

I think the post topic says it all, how much did you know about your hosting skill even before you sold your services to any clients and if you know a little more and dealing with your clients then what steps did you do to make your clients trust you staying on top of hosting services?

Hi Kaz,

I've been using Linux since the late 1990's so when I decided to enter the world of hosting I already had all the technical background needed and more.
What I did have to learn was running a business, managing customers, making sure everyone has paid etc.

Hi Kaz,
when you have enough knowledge to build your first hosting infrastructure, you only start learning ^^
There is no way to learn everything and like LJSHost said, hosting service doesn't require only to manage servers . A good hosting providers is always trying to not make any error, but you have to does some to learn how to never have it again.
And even in server management, providing shared hosting, vps hosting, cloud hosting, dedicated server require each time a different knowledge. I'm able to provide VPS, but I will have to learn more if I'm planning to provide shared hosting (but I'm not planning that :icon_e_geek
If you are doing your best, and have good price with a stable service, your customers will not asking a refund if you fail one time and fix it quickly. If you are asking to your customers to pay more, you have to provide more. That why there is no "best hosting provider", only several providers trying do provide the best service for the best price.
The 100% uptime doesn't exist in this world, we are just learning everyday how to have a 99.99% :smart:
And the biggest hosting company have 24/24 support, but you are very lucky if you have someone who know how to manage a server when calling them ...

Hello,

Is the question behind the question asking what are the skills required to launch a hosting service ?
If that's so it is a tough question but if i have to answer it i'd say you should be sys admin at least not necesarly to start the business but to be able to resolve issues you will face.
In addition from what have been said before, in the webhosting business you have to be more aware of new technologies than in any other computer related job.

Am pretty sure most of those who offer hosting services today at one point in time where clients. To many it has been a long experience, from when they started hosting single pages with GeoCities, to a host of free services and finally starting their own business.
It is that series of experience that they now use to run their businesses.

Web hosting is a continuous process and you have to keep changing with the changing technologies. If you offered UNLIMITED hosting just because you where able to obtain some 1TB HDD some years ago, today most clients will doubt your ability to offer same with SSD Drives.

It is a slow process gained from experience and patience.

Most websites are hosted by web developers and designers who are no novice. so you have to be skillfully equipped.

Hello

If you go for reseller hosting account , you dont need to worry much. Just pass client issue to hosting provider and hosting provider will take care of that issue. You just need to manage client over the call or email