Hetzner vs OVH

Dr. McKay

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#1
One of my clients wanted to upgrade from a VPS on Linode to a dedicated server and I recommended him Hetzner and OVH but I don't know which one is better. I read around on this forum and seem everyone is recommending OVH more than Hetzner. Is that correct? anyone used both, please give me your advice. Many thanks!
 

VirtuBox

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#2
One of my clients wanted to upgrade from a VPS on Linode to a dedicated server and I recommended him Hetzner and OVH but I don't know which one is better. I read around on this forum and seem everyone is recommending OVH more than Hetzner. Is that correct? anyone used both, please give me your advice. Many thanks!
For dedicated servers, it's pretty hard to let you what is the best choice. Because both of them are trusted providers, with a good network and uptime, but you will have to compare each servers to find the best compromise between specifications and price.
For example, almost all my servers are from OVH, but I have two hertzner servers because I was looking for 6TB storage, and hertzner offers was better.

Compare CPU perf with cpubenchmark.net, and try to find the best offer for your needs.
 

RackService

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#5
Hetzner is way better in terms of support than OVH. So I would go for Hetzner if I were you.
 

Dr. McKay

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#6
Dr. McKay
Vice versa, I would choose OVH because its hardware and features are better then Hetzner because I tried both.
Perhaps, support from Hetzner is more better but I am not sure about this because I didn't need more support from OVH when run websites on their hosting.
 

qbeststar

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#8
qbeststar
You're right Hetzner has better support, but they use desktop computers, OVH better because they has quality server's , but their support is bad, you can buy OVH server through reseller and you will have support + good HW.
 
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#16
Hetzner_Online
I know that the comment is now a bit old, so I apologize for just now responding. We only use PC grade hardware in our EX series servers, which are our lowest-priced servers, and in some of the servers in our server auction. The rest of our products now use server-grade hardware. --Katie
 

RackService

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#7
Well, if you already know then there's nothing more to discuss. I've left OVH since a while ago, you will find out yourself I guess :)
 
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#9
In case of dedicated server experience for everyone won't be same. It really depends on what you need. Both of them have good reputation but it's really tough to specify which one is perfect for you.
 

isix

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#10
+1 for OVH.
You get 16 free IPs (you pay just the "setup fee" $3 for each IP), Hetzner will charge you every month, OVH - unlimited traffic, no set up fees, set up within a few hours.
 

macklong

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#11
OVH is too dam slow against Downloading files or transferring files.. even a little migration from other network to OVH is pain full. And there is NO SUPPORT. 100% - no support.
 

isix

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#13
isix
Did you read their TOS? They RENT to you the HARDWARE and therefore they ONLY fix issues which are hardware related. In this case the support will fix it immediately.

What do you meant under "NO SUPPORT" then?

You have missed something like this excerpt of their policy:

"As the owner of your server, you have control over all aspects of the installation and configuration of software. Because you are the SysAdmin of your server, and to ensure the utmost security of your data, we do not have any access to the software on your machine, nor can we provide any support for it. We provide the infrastructure, and you provide the software expertise!"

"The Customer is the administrator of the server rented from the Supplier. The Customer may
install software applications on the server themselves. In this instance, they accept full
responsibility for carrying out these installations, and the Supplier shall not be liable for any
malfunctioning of the server in relation to these installations."

"The Customer is reminded that any intervention by the Supplier of the Customer's dedicated
server is limited to the installation of the server. For this reason, the Supplier only provides rental
of the specialised infrastructure and does not assume any control over the contents of the websites
hosted or the contractual relationship of the editors of these sites and their hosting provider, or the
Customer under the dedicated server rental contract."
 

macklong

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#14
macklong
HAHAH! I use a software at OVH server. and use the same software on other provider server/s...

if the hardware config averagely same but I got diff speed.. Or slow on OVH.. why even I try to wast my money/... ?? I mean you allow you shared resource of network! and same time saying we are not liable about support or speed or fix the bugs.

It's doesn't change the FACT right. I'm getting the slow speed.. It's doesn't changed! OK!

Thanks
 
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#15
I presently uses starting server at ovh and it is presently the cheapest hosting server provider on the internet and prices of hetzner is pretty high compared to ovh.
 
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#17
Hetzner support is better but they take time to deliver server, it take days, while ovh deliver very fast. Both providers need id for first order.
 
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#19
Hetzner_Online
If a customer is ordering with us for the very first time, yes, our team will request ID information to confirm that it is not a fake order or part of a scam. We find that this drastically reduces abuse. However, this process is not automated. My colleagues in the sales department, who work traditional business hours, review the orders. This means, unfortunately, that if someone makes a first-time order on a Friday evening, the order will not be deployed until Monday, after the order can be reviewed. During traditional work hours, my colleagues can review orders much more quickly.
Once a customer has ordered with us once, all future orders will go much more quickly. I have seen many cases where customers' orders were deployed in under 30 minutes. --Katie, Marketing
 
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#21
Hi Dr. McKay, Please see our wiki page on our current delivery times: https://wiki.hetzner.de/index.php/Auftragsbearbeitung/en For many of our products, it usually it takes a few minutes for customers who are not first-time customers. Some models, espeically special orders, can take a bit longer. In rare occassions, when there is incredibly high demand for a particular model like during a sale, it may take longer than usual to process the orders.
We can often confirm orders with first-time customers within a day. But if a first-time customer orders outside of normal business hours, then it will take longer. --Katie, Marketing
 

Kieran2001

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#22
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