What do you look for in a VPS plan?

Luxin Host

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Hello ForumWeb.Hosting users

As a web hosting provider we are always trying to improve our services. I bring the question to you:
What do you look for in a VPS plan?
is it the storage type (SSD vs HDD)
is it free backups.
is it price.
is it bandwidth.
is the company's reliability.
is it support.
is it live chat.
or anything else you find important metnion them below please.

Would love to know what you value more as a customer or as a web hoster.
 

HostBastic

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I'm pretty sure all of the above listed qualities except live chat are requirements which form a great overall service, the most important ones might be overselling and low quality features due to overselling an example of this is slow I/O, if the read/write speed on SSD drives is slow, the node is heavly oversold.
 

steitieh

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Hello ForumWeb.Hosting users
As a web hosting provider we are always trying to improve our services. I bring the question to you:
What do you look for in a VPS plan?
RAM, number of CPUs, DDOS protection.

is it the storage type (SSD vs HDD)
Always SSD

is it free backups.
Yes or no, I can do backups myself and used to do it.

is it price.
Yes, good price with good features always attract me to buy a hosting plan.

is it bandwidth.
I don't care about bandwidth because my sites didn't consume too much.

is the company's reliability.

is it support.
Yes Support is a must but if it is a good service, I don't need more support.

is it live chat.
I prefer hosting companies that allow me to contact via live chat.

or anything else you find important mention them below please.
Would love to know what you value more as a customer or as a web hoster.
I would choose hosting companies from reading reviews or experience on the forum.
A good price is a plus to my decision.
 

StartVM

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The hardware on the parent node is very important. You can sell me 4 vCPU's, 4 GB RAM, and 40 GB SSD DISK for example, but if the CPU is a 2nd generation E3 and parts are old so they are bound to fail, that is very disappointing. I have reasonable expectations so for an unmanaged plan I don't expect anything other than the hosts to keep power and internet to my box. Company reliability is also important. This doesn't mean that a new company can't be reliable though. All you need is a few satisfied customers and a company that knows what they are doing to provide a good service. Of course reputability though takes time.
 

serverbundle

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serverbundle
I would totally agree on this point. The node hardware is the main factor which I see now a days to even think of purchasing a VM from another provider. Companies are now a days selling pretty old hardware and these VPS providers use such old hardware ( 5620 and 2420's v1) to keep their costs low. You can't exactly blame them since Datacenters are now limiting the IP allocations to a /28 Block ( ex. Leaseweb ) which makes it nearly impossible for a company to make a profit from a single node. This however, will not affect the big players who already have their own blocks.
 

Schamp

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For me it is a mix of all the features above comparing with price and for sure other competitors. For today SSD is a must, so I'd say decent amount of RAM, cores and traffic(port speed) would make me try vps hosting if I assume price to be ok among various offers available on market for today. I can't recall any specific one feature that could make me buy plan.
 

SenseiSteve

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Same for me about a mix of all of the features listed and I would also agree that SSD is important. Always read your prospective web hosting provider's Terms of Service so you won't run into any surprises. And if your site is important to you, please keep your own remote backups.
 

David Beroff

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is the company's reliability.
.
How to measure the reliability of a web hosting company?
I don't see any points to calculate this. It is their history or quality of their services?
Other than that I agree with all factors that you mentioned, except HDD for a hosting package.
 

Datacentreplus

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Support - but we may be biased...

But no really, even from a personal point of view, I rather have support over many other things. It's all well and good getting a cheap vps or whatever, the thing that frustrates me the most are sites/companies that intentionally make it a challenge to dig out even the most basic contact number or details. If i was using VPS for anything relatively important, I want to know that one day, it won't be shut down, offline, glitching etc without the ability to even ask whats going on. Everything is all well and rosey, until something goes wrong... then everything starts to go wrong...
 

HostaPolis

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A few things I check for..

1: I/O speed. Poor i/o is a killer.
2: Backup types. I love snapshots and wish more companies offered it.
3: CPU models. A lot of companies won't tell you that you are getting two L5420 cores, just "2x 2.5GHz cores"!
 

StackArcVPS

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Prices and the features that you require in specific, it can be storage or ram or I/O speed.
 

David Beroff

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1: I/O speed. Poor i/o is a killer.
I have a VPS, how to check I/O speed for my VPS?
How to consider it has a good I/O speed?

Hello ForumWeb.Hosting users

As a web hosting provider we are always trying to improve our services. I bring the question to you:
What do you look for in a VPS plan?
is it the storage type (SSD vs HDD)
is it free backups.
is it price.
is it bandwidth.
is the company's reliability.
is it support.
is it live chat.
or anything else you find important metnion them below please.

Would love to know what you value more as a customer or as a web hoster.
Bandwidth doesn't matter with me because my sites are small sites and don't have more traffic.
I prefer VPS providers have live chat support and SSD, more RAM, good amount of CPUs.
Good price is a best offer to consider before purchasing.
 

Matt Eberlie

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If it is a managed VPS I will be interested to know about the development stack they are giving I personally prefer these things to be setup on a VPS for ultimate performance:

1.Apachy
2.Nginx
3.PHP-FPM
4.Varnish
5.Redis
6.Memcached
7.Mysql/Mariadb


On application level there shhould be New Relic offered. In the regular stuff backup plans, Free migrations, Support, Cron managment, Memory and CPU etc.
 

BlueLeaf

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Here are the things that I look for when buying a VPS plan:
- Ram, CPU, Storage in relationship with the price
- I compare prices between a few VPS companies. If I see a company that has equally good reputation but offers more resources for less price, then I go with the company which has as good reputation but has less expensive prices
- Having automatic backup plans, as well as a way to restore my VPS from backup within 15-30 minutes is crucial.
- If the support answers my messages within a few hours, then I am happy, and I don't need quicker responses.
 
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