Idera/R1soft Agent will not connect!!!!

cPanelHosting

Member
Hosting Provider
Registered
Joined
Dec 27, 2016
Messages
62
Points
0
Hello,

This post is just based on my servers that I have with Host NIT. It does not represent anything related tro Host NIT, I'm just a regular forum member,.

-Installed the backup manager
- added a vps server - this worked fine
- treed to add a cpanel centos server and it gets stuck at "cannot connect to agent"

I added the port 1167 in both firewall and iptables to be safe.
Whitelisted the backup Server ip
installed the new key
then I'm stuck! I dontr want to ask the other techs for help because it would just be a something simple and....well, you know, co-workers.

Suggestions would be appreciated.
 

RDO Servers

Well-known member
Registered
Joined
Apr 3, 2015
Messages
1,027
Points
83
Can you ping each server, from the other?

Have you checked the logs for any other errors?

I have found R1Soft issues can be a challenge to diagnose, but their support is friendly and happy to help when needed.
 

cPanelHosting

Member
Hosting Provider
Registered
Joined
Dec 27, 2016
Messages
62
Points
0
Yea it can ping
Checked the logs and the only thing in there is a bunch of failed attempts to connect to the agent.
 
Older Threads
Replies
17
Views
6,756
Replies
5
Views
4,352
Replies
4
Views
3,754

Latest Hosting OffersNew Reviews

Sponsors

Tag Cloud

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top